Description We are seeking an Administrative Technician to join our team in Newport News, Virginia. This role primarily functions involve scanning and preparing documents for staff processing benefit programs cases. This is a long-term opportunity. Responsibilities: Scanning paper documents and making them available in a timely manner to staff processing benefit program cases. Processing verifications and preparing documents received through email for scanning. Utilizing strong computer skills to ensure efficient workflow. Providing high-quality customer service, responding to inquiries, and resolving issues. Performing general administrative tasks to support the smooth operation of the office. Utilizing basic office skills to manage and organize office materials and records. Assisting customers by answering inbound calls and managing a multi-line phone system. Utilizing Microsoft Word for document creation and management. Requirements Minimum of one year experience working in a similar role Proficiency in basic office skills such as filing, typing, and data entry Demonstrated ability to assist customers with inquiries and concerns in a detail oriented manner Proven experience in answering inbound calls effectively and efficiently Familiarity with answering multi-line phone systems Previous experience in an administrative office setting is preferred Proficient in Microsoft Word and other Microsoft Office applications Must possess strong organizational and time management skills Excellent verbal and written communication skills Ability to work independently and as part of a team Must have strong attention to detail and problem-solving skills A high level of discretion for both detail oriented and personal matters is required. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking 'Apply Now,' you're agreeing to Robert Half's Terms of Use (.