About Allshelter:

Allshelter USA, part of a global organization, specializes in providing high-quality protective solutions for a wide range of industries. Our mission is to deliver innovative, reliable, and durable sheltering systems that protect people, equipment, and assets in challenging environments. We value integrity, collaboration, and a commitment to excellence, striving to create long-lasting relationships with our clients by offering exceptional products and support.

Position Overview:

We are seeking a highly organized and detail-oriented Sales Specialist to join our small but growing team. This role involves managing inventory, processing orders, supporting sales efforts, and ensuring a seamless customer experience.

The successful candidate will play a crucial role in the smooth operation of our sales processes by managing stock, assisting with sales initiatives, and utilizing tools such as NetSuite and HubSpot. If you excel in organization, have strong sales skills, and possess a keen eye for detail, we want to hear from you!

Responsibilities:

• Customer Support: Handle inquiries on orders, product availability, and shipping; collaborate with customer service for a seamless experience.
• Sales: Create quotes, identify upselling opportunities, support lead generation, and maintain strong client relationships to drive revenue growth.
• Inventory Management: Maintain optimal inventory levels, coordinate shipments with internal teams and third-party providers, and conduct stock audits to ensure accuracy.
• Order Processing: Process sales orders in NetSuite, ensure timely fulfillment, resolve discrepancies, and update customers on order status.
• Data Entry & Reporting: Keep accurate records of sales transactions, customer details, and inventory; generate performance and inventory reports as needed.
• Software Utilization: Manage sales data in NetSuite and HubSpot; troubleshoot software issues with IT support.

Core Values:

• Can-Do Attitude: Approaches challenges with enthusiasm, persistence, and a solution-focused mindset, maintaining positivity even in high-pressure situations.
• Adaptable, Creative, and Innovative: Quickly adjusts to changing market demands, uses out-of-the-box thinking to solve problems, and consistently seeks fresh strategies to improve sales processes and outcomes.
• Accountability – ‘Own’ the Work You Do: Takes full responsibility for achieving targets, delivering results with integrity, and proactively learning from both successes and setbacks.
• Excellence in Communication: Clearly conveys information through verbal and written channels, actively listens to clients’ needs, and builds trust through persuasive, empathetic dialogue.
• Openness to New Ideas: Embraces diverse perspectives, readily incorporates feedback, and shows a continuous willingness to experiment with new approaches for personal and professional growth.

Requirements:

• High school diploma or equivalent; additional education or certifications are a plus.
• 2+ years of experience in a sales support or similar role.
• Proficiency in NetSuite and HubSpot.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Comfortable working in fast-paced environments and adapting to new processes.
• Ability to occasionally visit third-party warehouses or construction sites.

Working Hours:

• Full-time role with standard business hours.
• Quarterly travel to client sites may be required.