Transaction Processor
Temp to hire!
Pay Rate: $19.07/hr, paid weekly
Hours: Training for both would be 8:30-5:00pm. Shift hours will be 8:00-4:30 or 8:30-5:00pm.
Location: East Hartford, CT
Typing test scores are required. Must have 40+wmp.
If no recent scores are available, a link can will be sent to those who inquire
Reporting to a Transaction Processing Supervisor, the Transaction Processing Associate is responsible to work on various Transaction Processing projects. These projects involve researching, analyzing and updating consumer information utilizing different systems. Qualified candidates will bring a positive approach to meeting the high demands of a busy work environment.
Primary Duties and Responsibilities:

• Process case maintenance transactions and perform all tasks accurately within the procedural guidelines and without errors.
• Evaluate and determine eligibility of medical expenses for medical program.
• Communicate with the client through verbal or written communication.
• Screen Consumers by data entering information into Eligibility Determination System.
• Meet or exceed the Daily Productivity standards for each task performed.
• Meet performance standards for Quality, as defined in the Quality Assurance Plan (QAP) with no errors.
• Exhibit exemplary customer service internally and externally. Consistently meet or exceed customer's needs.
• Other related duties as assigned

Required Skills/ Abilities:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Ability to Type at least 40 WPM.
• Ability to organize work, set priorities, remain flexible and adapt to change with a positive approach.
• Proficiency (or ability to be trained) with company standard software and PC systems.
• Ability to problem solve through analysis and ongoing feedback.
• Ability to achieve results through knowledge, commitment and attention to detail and to meet established deadlines.
• Ability to work at a sustained pace to meet production rates while producing quality work.
• Must be detail oriented and possess the ability to detect, document and correct quality issues.
• Ability to work with limited direction after initial training.

Experience/ Education:
College Degree and Eligibility Determination/Transaction Processing experience preferred.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Work is generally performed in an office setting.
•Overtime, days, evenings and some weekend hours. Extremely fast pace.
Benefits: (employee contribution)
•Health insurance
•Health savings account
•Dental insurance
•Vision insurance
•Flexible spending accounts
•Life insurance
•Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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