Site Operations Specialist - Office Printers

job
  • Revolution Technologies
Sorry the Job you are looking for is no Longer available

Job Summary
Location
Weehawken ,NJ
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
13 Jan 2025
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Job Description

Responsibilities:

• Keeping a sufficient supply of consumables in stock

• Maintain an organized storage area and keep track of all consumable inventory

• Monitoring of all output devices to ensure they have sufficient toner

• Replace consumables within contracted site allotted time

• Shake toners after first low or out message is displayed

• Print demo page to make sure quality is ok (replace if bad)

• Replace cartridge immediately when empty message is displayed

• Return all customer calls received for consumables ASAP

• All consumable deliveries must be logged in the consumable delivery log

• Change maintenance kits and maintenance parts on all devices

• Perform monthly quality checks of all devices

• Clean physical printers and print demo page for quality check

• Quality checks must be performed once a month

• Answer and return all customer calls in a timely manner

• All calls must be logged in the customer inquiry log

• If needed, place a ticket in Service Now system (GSNOW)

• Conduct end-user training when needed by customer

• Maintain end-user relationship to assure high level of customer satisfaction


Qualifications:

  • Printer Hardware-Clearing paper jams. replacing toner, etc.
  • Filing Forms
  • Report Compiling
  • Analytical and Problem Solving
  • Sound Administrative Skills
  • Microsoft Excel
  • Microsoft Word
  • Be able to lift <60 lbs.
  • Be able to pass background checks
  • be able to pass drug test

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