Allied Digestive Health is one of the largest integrated networks ofgastroenterology care centers in the nation with over 200 providers and 60locations throughout New Jersey and New York. As a fast-growing physician-ledorganization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated,compassionate team of providers prioritize personalized treatment plans forpatients that deliver the highest quality of care. All of our doctors areboard-certified in gastroenterology and hepatology. Several of them serve aschief of gastroenterology at nearby hospitals, and a number of them have beenrecognized as top-quality physicians in publications, including but notlimited to: Best Doctors in America and Top Doctors New Jersey, and US NewsHealth - US News & World Report. We are excited to announce that we are looking for a **Full-Time Front DeskSupervisor** at **Windsor Center for Digestive Health in East Windsor** The **Front Desk Supervisor** Responsibilities are: * Liaison between physician and patient. * Administrator to office manager * Schedules staff within department, supervises day to day operations and trains new receptionists. * Manages the entire end-to-end patient check-in and check-out process * Resolves patient phone calls regarding healthcare bills. * Completes monthly office schedules for all locations * May update and maintain department protocols. * Answers and directs telephone calls appropriately and obtain detailed information when making patient office appointments in the EMR system. * Greets patients in a pleasant, polite and professional manner in person and over the telephone, triages and acts as an information resource for patients, staff and physicians. * Processes tasks and or messages in Athena * Searches patient information via Athena and verifies demographic information for accuracy and HIPAA compliance. * Resolves problems either independently or by knowing when appropriate to seek out another resource. * Clerical responsibilities include obtaining accurate insurance, referrals and patient ID, mailing paperwork, faxing, scanning and copying. * Collects co-payspayments on patient accounts, balances daily batches, and possibly may summarize batches and may prepare deposits and postings. * May schedule hospital procedures and obtain pre-authorizations, when necessary. * Attends staff meetings. * Participates in trainingtesting where applicable. * May prepare patient charts for upcoming visit. * Abides by the policies, procedures, guidelines, rules, testing, security administration and confidentiality of the Patients and Practice under the guidelines of OSHA and HIPAA Laws safeguards. * Performs specialized tasks, projects as requested by Physicians and or Care Center Management, accurately in a timely fashion. * Works collaboratively with all office employees and physicians to ensure task completion within specified timeframes. * Displays consistent positive and polite approach towards patients, customers, vendors, management and co-workers. * Works varying or longer schedules, if Practice needs require. * Maintains clean, orderly and organized workstation. * Reliable and flexible, keeping absences and tardiness to a minimum, acceptable standard. * Works out of other local offices, as directed. * Performs other duties as required The **Front Desk Supervisor** must have the following qualifications andexperience: * High School graduate or GED. * Knowledge of Medical Billing and Insurance is a major enabler of success and is required * Job applicant must have direct supervisory experience of at least two full time people * 5 plus years job experience * Strong communications skills and the ability to multi-task are essential components of this role * Knowledge of Athena (EMR) a plus * Experience in a Gastroenterology Office a plus **830AM to 430PM Monday thru Friday on a full-time basis.** We offer competitive base salary, generous benefits, including Medical,Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K andCommuter Benefits. Job Type: Full-Time