Financial Aid Advisor (Entry Level)

We are seeking a dedicated and detail-oriented Financial Aid Advisor with strong customer service and communications skills to join the Chantilly office.

Responsibilities:

• Assist students and families in completing financial aid applications (FAFSA, CSS Profile, etc.) and navigating the financial aid process.
• Review, verify, and process financial aid applications, ensuring accuracy and compliance with federal, state, and institutional policies.
• Conduct needs analysis to determine students' eligibility for various financial aid programs, including grants, scholarships, loans, and work-study opportunities.
• Package and award financial aid to eligible students and maintain accurate records of all financial aid transactions.
• Provide one-on-one counseling to students and families regarding financial aid options, budgeting, and loan repayment strategies.
• Stay current with changes in federal and state financial aid regulations, ensuring that all practices adhere to these guidelines.
• Assist with the preparation of financial aid reports and audits as required by regulatory agencies.
• Conduct financial aid workshops and presentations for prospective and current students, parents, and other stakeholders.
• Collaborate with the Admissions Office, Bursar, and other departments to coordinate the disbursement of financial aid funds.
• Respond to inquiries from students, families, and staff in a timely and professional manner.

Qualifications:

• Bachelors degree is preferred
• 1-3 years of customer service experience
• Excellent communication and interpersonal skills, with the ability to work effectively with a diverse population.