Duties:
Loss Prevention Service, Systems, and Equipment
- Track progress for store installations & service follow up
- Place work orders as required for store issues support
- Review work order numbers and research aging items as needed
- Utilize applicable software, web interfaces, and/or applications to monitor and update work order status; help maintain user access for applicable systems
- Regularly update and maintain systems and files to reflect current physical security and alignment attributes
- Prepare, maintain, and distribute reporting related to service status, usage, and productivity
Store Openings, Closings & Remodels
- Update and support new store project tracker(s) and SharePoint content
- Assist with distribution of planning docs to field support teammates to align with project timelines
- Assist with new store system validation
- Review and approve LPTV, alarm and key/core plans for any new and/or remodel store projects, as assigned
- Track LP assets subject to removal and recovery and manage system shut down and maintenance agreement terminations for closing/relocating locations
General
- Assist in the collecting and reporting of LP data & statistics on standard intervals and as needed
- Support maintenance and administration of Loss Prevention software as needed
- Maintain productive relationships with internal and external business partners
- Participate in training new Safety and Operations Teammates on LP Operations processes
- Provide feedback supporting increased efficiency and productivity related to Loss Prevention Processes
- Support event related guard service scheduling and follow up, as needed
- Any other duties as assigned by your supervisor
Requirements:
- Candidate will need to demonstrate strong communication skills, the ability to think analytically and be able to apply a high level of organization in a task driven environment.
- Candidate must be proficient in Microsoft Office products, to include formula driven reporting in Microsoft Excel. The ideal candidate would have a background in ticket resolution, IT, software/system administration, and/or familiarity with applications to include Salesforce, JIRA or Service Channel.
Compensation: