Event Coordinator/Marketing Admin

Herndon, VA (on-site)

Salary - Negotiable

Role Overview:

As the Event Coordinator & E-Commerce/Portal Manager, you will be responsible for coordinating and executing company events while managing our online store and partner portal. This role involves a blend of event planning, e-commerce operations, and website management. You will oversee the company’s store on Shopify, as well as ensure the smooth running of our partner portal on WordPress. Your ability to multitask, stay organized, and ensure excellent communication will be critical in this role.

Key Responsibilities:

Event Coordination (HubSpot)

• Plan and execute company events, including virtual and in-person gatherings, conferences, and other special events.
• Coordinate logistics such as scheduling, venue selection, vendor management, and event promotion.
• Ensure the smooth execution of all event-related tasks, managing timelines and budgets effectively.

Store Management (Shopify):

• Oversee the daily operations of the company’s Shopify store, ensuring an optimal user experience for customers.
• Maintain and manage the backend of the store, including product listings, order processing, and inventory management.
• Ensure the frontend of the store is well-organized, visually appealing, and fully operational.
• Monitor and manage product inventory, ensuring accurate stock levels and timely restocking.
• Process orders efficiently and ensure timely and accurate shipping/distribution to customers.
• Generate and analyze reports on store performance, sales, and customer data to provide actionable insights for improvements.

Portal Management – Internal / External (WordPress):

• Internal
• Maintain and manage the backend and frontend of the company’s partner portal.
• Ensure user registration and management are streamlined and efficient for both new and existing partners.
• Provide technical support and address any issues that arise with the portal.
• Regularly update and maintain portal content to ensure it is relevant and up-to-date.
• External
• Regularly update and maintain external partner portal content to ensure it is relevant and up-to-date.
• Coordinate QBR’s and Monthly meetings with external partners to grow presence and review opportunities

Additional Responsibilities:

• Assist with reporting, tracking, and analysis of both store and portal performance.
• Collaborate with cross-functional teams to ensure alignment between events, store promotions, and partner initiatives.
• Manage and optimize the integration of various tools and systems used for store and portal management.

Required Qualifications:

• 2-3 years of experience in event coordination and e-commerce/portal management.
• Proven experience working with Shopify for e-commerce management.
• Strong knowledge of WordPress for portal maintenance and management.
• Excellent organizational skills with the ability to handle multiple tasks simultaneously.
• Strong communication skills and attention to detail.
• Proficiency in reporting and data analysis.
• Problem-solving attitude with the ability to troubleshoot and resolve technical issues efficiently.
• Experience with shipping and distribution logistics.