Call Center Positions Available in Austin, TX
Must have at least 6 months of experience in a high-volume Contact Center environment. Payrate $20.00 per hour. Must live within 30 miles from Austin, TX.
Responsibilities:
• On-site: Must be local to Austin. 100% onsite work.
• Must be available for any 8-hour shift from 7 am to 7 pm Monday - Friday.
• This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.
• Assists with problem resolution, as needed.
• Responds to phone inquiries in a prompt, courteous, and concise manner.
• Documents all encounters in clear and concise online logs.
• Transfers callers to other Call Center units as needed.
• Meets individual performance standards.
• Performs other duties as may be assigned by management.
• Attains and maintains strict required attendance and performance metrics.
• Must have 1 year+ at previous positions to show a positive work history.
Prior Call Center experience required.
Why should you choose Manpower?
* Medical, dental, vision, 401k
* Weekly pay with direct deposit
Are you Interested? Stop your job search and apply today! A recruiter will be in touch within 24 hours.
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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.