Bilingual Channel ManagerFull-Time PermanentLocation: REMOTE - Greater Toronto preferred or Montreal (If residing in Toronto, visits to corporate office required)Travel: Must be able to travel across Canada up to 50% during the year. (Up to 2-Weeks a month)Hours: Monday – Friday 8:00am – 5:00pmSalary: Up to $95,000+ up to 20% bonus paid out annually (based on company and personal) + Car allowance $15,288 per yearCompany: Our client is a family-run business that continues to grow. Their continued growth has led to them needing to add a dynamic and talented individual to their team of professionals.Perks:Car allowance of $15,288 per year which is paid out bi-weekly with their regular payTravel covered by the company (includes flight, transportation, hotel stay, and meals)Company-paid health benefit plan (after 3 months)RRSPUp to 20% annual bonusGrowth potential into Program Manager or other roles across companyFitness membership discountEmployee developmentCasual dress code policyExcellent trainingFamily atmosphereJob Overview:The purpose of this role is to act as a catalyst for the regional sales teams in developing the framework and presentation of the managed program to customers. This is a centrally focused role that acts as resource and support for the sales team in the regions in building custom programs for customers. This is a day-to-day hybrid customer service, administrative sales support role to ensure smooth sales procedures.Reports to: Director of Managed ProgramsKey Responsibilities:Act as central point person for all sales regions across Canada in developing the framework and presentation of the managed program for key customers.Act as expert resource for customers in conducting presentations and guiding the customer through the program concept, deliverables and expectations.Participate in meetings (in person or virtual) with potential large and/or strategic customers.Conduct ongoing virtual training sessions to educate participating CS Connect Program Retailers and Fabricators on systems and processes.Work with Marketing and Sales Leads to continue to enhance presentation materials, as needed, to ensure success of the programWork with Channel Marketing and Sales Program Leaders to develop incentives, call to action emails and go to market strategies to ensure we retain current customers and acquire new customersDevelop channels to capture ongoing customer feedback both internally and externally; Collect and analyze feedback results and present findings to stakeholders.Identify opportunities for innovation and continuous improvement with managed program.Participate in regional or national Conventions and Trade Shows to promote the CS Connect program (i.e. Buyer Group Conventions, KBIS, etc.)Work with Marketing and Sales Leads to continue to enhance presentation materials, as needed, to ensure success of the program. Work with Channel Marketing and Sales Program Leaders to develop incentives, call to action emails and go to market strategies to ensure we retain current customers and acquire new customers.Other duties as assigned.RequirementsFluent in French and English (Spoken and Written)3-5 years’ experience in account management, business development, related fieldMust have your own carBe able to Travel 50% across Canada and be away from home up to 2 weeks per monthBachelor’s degree in business administration, Marketing & Communications or any related field open to College DiplomaSolid working knowledge of programs, database, Microsoft software (e.g. Outlook,Word, Excel,(pivot table and vlookups) Oracle) Sales Force, power pointAbility to attend and conduct presentationsThe individual is dynamic and sharp with excellent attention to detail, and strong problem-solving skills.Previous experience in CRM would be a high advantage.Ability to work effectively in a team environment as well as independently.Strong analytical skills and sound professional judgment.Able to work with tight deadlines in a multi-task, high priority environmentExcellent communication, work management, collaboration and results orientation skills.