National Business Development Manager, Service Fulltime, Permanent Location: GTA, Hybrid (Travel is required for this position - 20% all of Canada) Hours: Monday to Friday 9:00 am 5:00 pmBase salary: Up to 125K + 20% BonusCompany information:Our client is the leading supplier of equipment, systems and service in the food industry, Offering the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, ware washing and waste systems, and weighing, wrapping and labeling systems.PERKS: Competitive payFull benefits plan (Dental/Vision) – after 1 month Competitive Group Insurance Benefit PlansCompany vehicle provided Wellness programScholarship programCompany Pension Plan/ with Company MatchSTD/LTD BenefitsFamily environment Company provided laptop computer Training reimbursement program Company vehicle + 407 transponder for sales visits only Overview:The Business Development Manager passionately and directly supports the Canadian Service organization in achieving their National and Region Revenue and Income targets, through direct management and support of Key Accounts focusing on the development of marketing strategies, quotation& selling tools, pricing, and consultative selling plans. Supporting field management in securing additional business from existing customers, and new customers and acting as the voice of the customer (VOC) in the development of short and long-term Service sales and marketing strategies and tactical action plans. Providing direct and indirect conflict resolution support – at a National and Region level as well as direct oversight, guidance, and mentoring to the Service Sales Team. Leveraging the marketing capability and assets of the US Service group and Actively engaging as a key member of the Canada Service Leadership Team.Skills/Abilities:Demonstrated ability to generate new business from existing and new customerDemonstrated leadership skills with the ability to mentor/develop direct reports and field management teamDevelop and maintain effective working relationship with customers, Canada field and equipment sales team, and ITW service and product line key support personnelExcellent verbal, written, presentation, and interpersonal communication skillsStrong technical/mechanical/building systems experience, and knowledge is highly preferred.Proven problem solving and decision-making skillsProven capability in conflict resolution, leading to a win-win solutionFinancial acumen, with emphasis on margin analysis and the underlying profit drivers.Proficient in Microsoft Office applicationsResponsibilities:Drive Service business growth and profitabilityPromote Service Excellence across the countryDevelop and maintain the Service product portfolio and pricing(not including parts).Foster effective & deep relationships with Key Accounts - to ensure their satisfaction with provided Services and promote the future sale of products and services from day of commissioning through to the prioritization of replacement of their equipment installed base. Includes the management and oversight of pricing construct.Living and demonstrating the “Customer for Life” values, and the FEG Service Mission& Vision.Promote the sale of Service products with “80” Foodservice and Food Retail sales representatives (internal and external)Development and maintenance of service selling tools.Lead and inspire a sales team comprised of inside sales, outside sales and support.Direct input to the Front to Back analysis and segmentation, Long Range Plan, and Annual Plan.Application of the ITW Toolbox in evaluating the effectiveness of selling channels, methods, toolsTravel to customer and company sites is estimated at 30%Qualifications:Bilingual (French/English) is strongly preferred. Spoken and written.Bachelor’s degree or College Diploma in Business Administration, Marketing, or a related field, or equivalent experience.Minimum 5 years of professional and/or management experiencePrevious experience in business development, sales, or marketing is required.Experience in a service and/or manufacturing related industry is preferred.Travel: 20% of the time away from homeMust have a service background and ideally in retail. Groceries and Restaurant Food Chains mainly but also government institutions.