About Us

At Haven Bridge Property Management our portfolio of multi-family real estate assets is growing, and as a result we are looking for an experienced Property Manager to oversee one of our properties located in Trenton, ON.

We pride ourselves in being engaged and compassionate leaders in this space, with relationship-oriented business practices and a drive for continuous improvement. We maintain our properties with a focus on revitalization to assure our residents feel comfortable in their homes.

_______

Role Description

This is a full-time on-site role for a Property Manager located in or close to Trenton, ON.

The Property Manager will be responsible for the day-to-day management of properties, including overseeing maintenance and repairs, conducting inspections, managing tenant relationships, handling lease agreements, and ensuring regulatory compliance.

You will also be responsible for budgeting, financial reporting, and coordinating with contractors and vendors.

_______

Responsibilities

Tenant Relations:

• Act as the primary point of contact for tenants.
• Address and resolve tenant complaints, concerns, and maintenance requests promptly and professionally.
• Ensure high tenant satisfaction to reduce turnover rates.
• Handle lease renewals, terminations, and moves-in/move-out procedures.
• Enforce property rules and regulations.

Leasing:

• Show available units to prospective tenants and conduct tours of the property.
• Support Leasing Associate with lease agreements, ensure compliance with local and state laws, and collect security deposits.

Property Maintenance:

• Ensure regular maintenance of the property, including landscaping, cleaning, and repairs.
• Schedule and supervise contractors for larger repairs or renovations.
• Perform regular property inspections to ensure proper upkeep and detect potential issues before they become problems.
• Work alongside on-site Maintenance Technician with regards to any property related requests.
• Coordinate emergency repairs as needed.

Financial Management:

• Set and collect rent payments, handle late payments, and enforce payment policies.
• Maintain accurate records of income, expenses, and financial transactions for the property.
• Prepare monthly and annual financial reports for the property owner.
• Oversee and manage the property budget, ensuring all financial goals are met.

Compliance & Legal Duties:

• Stay current on local, state, and federal laws related to housing, tenant rights, and property management.
• Ensure that all leasing and property management activities are in legal compliance.
• Prepare and file eviction notices as needed, handling any legal proceedings in conjunction with legal counsel.

Administrative Duties:

• Maintain accurate tenant files, lease agreements, and documentation of property conditions and maintenance requests.
• Prepare and send notices regarding rent increases, policy changes, and lease renewals.
• Manage the move-in and move-out process for tenants, including final inspections and return of security deposits.

Budgeting & Cost Control:

• Work with property owners to develop and manage budgets for property operations.
• Control costs by negotiating with contractors and vendors for services like cleaning, landscaping, and repairs.

Emergency Response:

• Be available for emergency situations, including urgent maintenance requests or natural disasters.
• Coordinate emergency services (plumbing, electrical, etc.) in case of unexpected issues.

________

Skills & Qualifications

• Relevant certification or degree in Property Management or related field (i.e. Real Estate License)
• Minimum 3 years of experience in similar role
• Strong interpersonal and communication skills with a customer-centric approach
• Ability to manage multiple tasks and prioritize effectively
• Tech savvy with a solid understanding of property management software
• Knowledge of local property laws, leasing regulations, and building codes
• Financial acumen and understanding of budgeting & accounting
• Problem-solving abilities and a proactive attitude
• Ability to handle conflict and remain calm under pressure
• Ability to conduct property inspections, which may require walking, standing, and occasionally lifting small items (less than 20 lbs)
• Availability for on-call emergencies, as needed