Location: Washington, DC | Shift: M-F (Standby Hours may be required)

Not trainable, previous experience required

• Duration: 12 months revolving (long-term + benefits)
• Citizenship: Must be authorized to work in US without sponsorship at any point

Key Responsibilities:

• Perform physical repairs and maintenance on printers and imaging devices (beyond changing ink).
• Install, operate, troubleshoot, and repair printers to meet customer specifications.
• Deliver and install printer supplies, ensuring devices operate at peak performance.
• Conduct technical analysis and recommend solutions for printer-related issues.
• Accurately diagnose and resolve mechanical, electrical, and print-quality problems.
• Train customers on proper usage of printer features and ensure SLA commitments are met.
• Perform printer assessments to optimize the fleet and maintain customer standards.
• Manage parts inventory, track repairs, and ensure all service documentation is completed.

Required Experience & Skills:

• 2-5 years of experience servicing printers or imaging devices (physical repairs required).
• Strong electro-mechanical aptitude.
• Valid DC driver’s license and reliable transportation.
• Sound administrative and computer skills; Microsoft Office knowledge is a plus.
• Ability to meet Government Background Check requirements.