Immediate need for a talented Associate OneSource Service Support Specialist. This is a 12+ months contract opportunity with long-term potential and is located in Indianapolis, IN (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-52499

Pay Range: $24 - $26/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Compile and assemble program governance documentation per agreed cadence, in preparation for review with customer.
• Documentation may include instrument
• inventory list, program financials, KPI’s/metrics, etc.
• Ad Hoc reports.
• Open Work Orders for repairs and planned maintenance on behalf of scientists.
• General communication / escalation with customers regarding the OneSource program

Key Requirements and Technology Experience:

• Key skills; Previous hands-on work exp. with conducting instrument inventory.
• SAP
• Bachelor's degree in computer science or related field with 1+ year of technology industry experience Or associate's degree in computer science or related field with 3+ years of technology industry exp.
• Bachelor's degree in computer science or related field with 1+ year of technology industry experience Or associate's degree in computer science or related field with 3+ years of technology
• industry experience
• Experience with scientific instrumentation
• Experience in Life Science environment
• Relevant technical experience including (but not limited to); Windows technologies
• including Microsoft Office, networking, remote computing and backup systems
• Must be able to remain in a stationary position more than 25% of the time
• The person in this position needs to occasionally move inside and outside labs ·
• Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
• Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. ·
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer ·
• Success/Performance Metrics:
• Soft Skills Needed:
• Ability to articulate with technically oriented people, quickly establish rapport, gain their
• confidence, respect and trust
• Performance Measurements:
• Accuracy in work assignments
• Timely responses

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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