Akkodis is currently are seeking an experienced IAM Triage Engineer to collaborate with our IAM team in building, monitoring, and delivering best-in-class IAM solutions. This hands-on role is vital to maintaining secure and efficient access across the organization, driving seamless experiences for users while ensuring robust data protection.

Qualifications

Education & Experience

• 8+ years of relevant experience in Identity and Access Management.
• Bachelor’s or Master’s degree in a related technology field.
• Preferred certifications: PMP, ITIL, CISSP, CISA, CISM, or equivalent IAM certifications.

Technical Skills

• Expert knowledge of IAM technologies, cloud identities, and directory services (e.g., LDAP, Active Directory, Azure).
• Familiarity with modern authentication protocols (SAML, OAuth, OIDC).
• Experience implementing and troubleshooting Okta, CyberArk, and IGA tools.
• Strong understanding of ITIL/ITSM processes and ServiceNow.

Soft Skills

• Strong time management and organizational skills.
• Ability to work flexible shifts, including support for U.S. business hours.
• Exceptional problem-solving skills and a proactive mindset.

Key Responsibilities

• Review existing IAM processes and technologies across business lines to develop optimized, best-in-class solutions.
• Engage in end-to-end planning, design, process optimization, technical troubleshooting, and implementation.
• Collaborate with stakeholders to deliver innovative IAM solutions that ensure secure and appropriate user access.
• Drive meaningful change by developing, implementing, and monitoring IAM initiatives that balance security and usability.

Daily Responsibilities

• Manage onboarding and offboarding tasks, including account creation and termination.
• Administer role-based access provisioning and de-provisioning in enterprise systems (e.g., Active Directory, Azure) and cloud applications.
• Ensure accurate account and access management in IAM systems, maintaining documentation and audit readiness.
• Support and troubleshoot Okta and CyberArk systems, perform Multi-Factor Authentication (MFA) administration, and manage IAM system maintenance.
• Conduct access control reviews, resolve incidents, and lead root cause analyses.
• Collaborate with internal customers, analysts, and application teams to address access requirements.
• Update processes and documentation (e.g., SOPs, runbooks) to reflect improvements.

If you are interested in this (IAM Engineer) job in Dallas. Texas then please click APPLY NOW.For other opportunities available at Akkodis go to . If you have questions about the position, please contact Nicole ElMatary at 516-661-3738.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

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