Akkodis is hiring a Remedy Developer for a contract role in Toronto on a hybrid model . The role requires 8+ years of experience in Remedy ARS development, BMC ITSM v9+, code reviews, and unit testing. Key responsibilities include solution design, development, testing, and documentation. Apply now to join this exciting opportunity!

Must-Have Qualifications:

• Remedy ARS Development: 8+ years of strong experience.
• BMC ITSM v9+ Backend Features and Data: 8+ years of extensive experience.
• Code Review and Unit Testing: 8+ years of solid expertise.
• Mapping Business Requirements to Functional Specifications: 8+ years of experience.

Nice-to-Have Qualifications:

• Custom Data-Driven Solutions: Experience designing and building for 8+ years.
• SQL Familiarity: At least 2+ years of experience.
• Report Development: 2+ years of experience with Smart Reporting and SSRS.

Responsibilities:

• Review and clarify business requirements provided by stakeholders.
• Design solutions and conduct design walkthroughs with in-house developers before implementation.
• Develop approved solutions in lower environments.
• Perform unit testing for solutions.
• Provide support to stakeholders during validation and testing phases.
• Document solutions and prepare promotion instructions.

Desired Skills:

• Remedy Integration Options: 4+ years of experience with options such as Web Services.
• Collaboration Skills: Proven ability to meet tight deadlines, foster strong relationships, and influence internal and external stakeholders.
• Communication: Excellent verbal and written communication skills.
• Privacy and Security: Familiarity with privacy policies and security principles.
• Design Walkthroughs: Experience leading walkthrough sessions with project teams.
• Script Analysis: Skill in reviewing, analyzing, and modifying product installation scripts, including testing and debugging.
• Post-Implementation Support: Ability to resolve technical issues and provide support.
• Documentation: Proficient in creating user and system documentation.

Evaluation Criteria (Total: 100 Points):

• Remedy ARS Development: 8+ years - 30 Points.
• Backend Features of BMC ITSM v9+: 8+ years - 30 Points.
• Code Review and Unit Testing: 8+ years - 20 Points.
• Mapping Business Requirements: 8+ years - 10 Points.
• Custom Data-Driven Solutions: 8+ years - 10 Points.