Property Manager

Palo Alto, CA

• Salary: 105-130K plus bonus (up to 10%, based on performance)

SUMMARY:

• This position is responsible for all management aspects of the assigned properties, including operations, financial, and tenant relations. The Property Manager is charged with supporting management’s efforts in the day-to-day implementation of policies, procedures, and programs that will ensure a well-managed, well-maintained building, placing maximum emphasis on positive responses to the concerns and needs of the tenants, environmental health and safety, and quality programs in coordination and conjunction with the Owner’s goals and objectives

ESSENTIAL JOB FUNCTIONS AND SPECIFIC RESPONSIBILITIES REQUIREMENTS:

• Full-time position
• Active CA Real Estate license
• 4+ years of directly relevant Commercial Real Estate Property Management experience
• Strong working knowledge of MS Word, Excel, Outlook, and PowerPoint
• Familiarity with maintenance accounting and/or budgeting software (Kardin)
• Effectively prioritize, multi-task and time manage
• Excellent people skills
• Strong working knowledge of general office equipment (copiers, scanners)
• Ability to effectively communicate both orally and in writing with peers, managers, and clients
• Dependable and flexible as well as possessing the ability to maintain a high level of confidentiality
• Proactive, initiate follow-through
• Work well in teams
• Participate in departmental projects as required
• Ensure status report information is correct and current
• Weekend on-call rotation (one week as backup; following week on call)
• Know all properties and understand all emergency procedures
• Respond to emergencies as required

Property Maintenance:

• Regular inspections of properties to ensure standard high-quality appearance and provide recommendations for maintenance / upgrades as necessary
• Work with the Property Administrator in preparing/requesting and maintaining service contracts, purchase orders, and work orders
• Pre-qualify contractors, prepare bid packages, review, and award to contractors, draw up contracts, obtain certificates, oversee work, draft final punch list, obtain warranty paperwork if applicable
• Coordinate refurbishment premises for leasing
• Maintain all vacant premises for marketing

Tenant Relations:

• Attend the kick-off meetings and present move-in materials
• Coordinate tenant move-in process
• Visit tenants post-move-in to ensure tenant satisfaction
• Coordinate with the construction of Tenant Improvements when requested
• Establish a relationship as the primary contact for tenants
• Respond quickly to each tenant request with the timeline for completion
• Tenant visitation at a minimum of two times per year
• Review compliance of tenant certificates of insurance (monthly or quarterly, depending on owner’s/client’s requirements)
• Review compliance of tenant hazmat program
• Co-review Tenant requests for additional construction/post notice of non-responsibility
• Conduct tenant closure inspection with the Tenant
• Ensure completion of all tenant move-out/restoration responsibilities. Complete final accounting in conjunction with the Property Accountant

Financial:

• Ensure timely receipt of all rent payments
• Assess late charges as needed and/or required by ownership
• Process three-day notices when required
• Review and approve on a monthly basis all rent rolls, rent-up, and tenant statements
• Yearly (or as required) budget preparation
• Budget re-forecasting as required by ownership
• Review and approval of invoices up to the approved limit
• Monitor operating expenses versus budget
• Preparation of monthly financial reporting packages for review by the Vice President
• CAM reconciliation analysis and review
• Respond to owners and asset managers when requested

PHYSICAL REQUIREMENTS INCLUDE:

• Ability to lift and carry up to 25 pounds
• Ability to stoop, crouch, bend, kneel, climb, and reach with hands and arms
• Ability to climb stairs frequently throughout the work day
• Able to sit for extended periods of time
• Must be able to hear, talk, and see well enough to communicate with coworkers and customers via phone, email, or in person
• Must have manual dexterity to type, file, and operate common office equipment including phones, fax machines, copiers, computers, and printers, phones, fax machines, copiers, computers, and printers

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

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