GM/Licensed Community Association Manager

North Fort Myers, FL

Job Description

A North Fort Myers resident-owned community is seeking a Florida-Licensed Community Association Manager (CAM) to oversee and manage a 594-home cooperative with an 18-hole executive golf course and restaurant. This is an exciting opportunity for a detail-oriented and proactive professional who thrives in a cooperative environment with experience in managing communities. As the Community Association Manager, you will play a key role in supporting the operation and success of the cooperative.

The ideal candidate will have strong communication skills, a thorough understanding of Florida laws regarding resident-owned communities, experience in managing cooperatives, condominiums, or homeowner associations, and a background in food, beverage, and golf course operations.

Key Responsibilities

• Manage all aspects of the 594-home resident-owned cooperative, including an 18-hole executive golf course, restaurant, and other amenities ensuring smooth daily operations.
• Serve as the primary point of contact for homeowners, the Board of Directors, and outside vendors.
• Support the Board of Directors by providing necessary reports and updates on the financials, maintenance, and community matters.
• Enforce cooperative rules and regulations fairly and consistently.
• Conduct regular inspections of the community and individual homes to uphold maintenance standards.
• Develop and manage the annual budget, including operating expenses and reserves, to ensure financial health.
• Oversee the collection of assessments, ensuring that accounts are up-to-date and following up on delinquencies.
• Direct the activities of department managers including Golf Course Superintendent, Facilities, Access Control, Restaurant, Controller, and Office Managers.
• Supervise the Human Resource function ensuring compliance with all state and federal employment regulations and conducting all personnel actions in accordance with the Employee Handbook.
• Work closely with contractors, vendors, and service providers to ensure the community is well-maintained and services are executed on schedule.
• Assist in preparing and reviewing contracts, vendor agreements, and insurance policies.
• Address owner inquiries and concerns with professionalism and empathy, resolving issues promptly.
• Provide support to the Board members, assisting in governance, and helping them make informed decisions.
• Ensure compliance with all applicable statutes, cooperative laws, and the community’s governing documents.

Qualifications

• Current Florida Community Association Manager license.
• Minimum of 5 years of experience in community association management.
• Experience with food and beverage and golf course operations.
• Thorough knowledge of Florida statutes governing resident-owned communities.
• Strong financial acumen, with experience in budgeting, forecasting, and financial reporting.
• Excellent communication and interpersonal skills, with the ability to foster positive relationships with owners and the Board.
• Proficiency in club and community association software, with expertise in Jonas club software a plus, and Microsoft office programs.
• A proactive problem-solver with strong decision-making abilities.
• Ability to handle sensitive issues and conflicts with diplomacy and professionalism.

Benefits

Salary depending on experience.

Health insurance.

Paid time off, vacation, and holidays.

If you are an experienced Florida-licensed Community Association Manager with the skills and experience for creating and maintaining strong, thriving resident-owned communities, we invite you to apply for this challenging and rewarding opportunity.