Field Service Technician – Solar Energy Industry

About the Role

Our client is seeking a skilled and dedicated Field Service Technician to support the construction, commissioning, operations, and maintenance of photovoltaic (PV) systems. This role will focus on providing exceptional on-site technical expertise and project support across utility, commercial, and industrial solar projects. The ideal candidate is passionate about renewable energy, well-versed in PV systems, and thrives in hands-on field environments.

Key Responsibilities

• Project Coordination and Management: Oversee and coordinate PV system construction, installation, and maintenance activities. Ensure all tasks are completed on time, within budget, and in compliance with quality and safety standards.
• Field Services: Deliver value-added on-site services, including inspections, troubleshooting, and system repairs. Address customer concerns with a professional and solution-oriented approach.
• Quality Assurance and Control (QA/QC): Perform QA/QC inspections throughout the PV project lifecycle, ensuring systems meet all applicable codes, standards, and best practices.
• System Design and Implementation: Create system designs for DC distribution wiring and assist in system layout and installation planning.
• Technical Troubleshooting: Diagnose and resolve issues related to PV systems, including electrical, mechanical, and structural components. Collaborate with internal teams and clients to implement solutions.
• Regulatory Compliance: Ensure compliance with relevant codes and standards such as NEC, UL, IEC, and TuV. Provide documentation and reports as needed.
• Customer Service: Foster strong relationships with clients by delivering excellent service, timely follow-ups, and proactive communication.
• Documentation and Reporting: Maintain accurate records of inspections, maintenance activities, and system performance. Prepare detailed reports for internal teams and clients.
• Safety and Training: Adhere to all safety protocols and standards. Provide training to customers and colleagues on system operations and maintenance when necessary.
• Travel Requirements: Travel to project sites (up to 30% of the time) to provide field services and support on-site teams.

Required Qualifications

• Proven field experience in the construction, commissioning, operations, and maintenance of PV systems.
• Expertise in Quality Assurance and Quality Control (QA/QC) throughout the PV project lifecycle.
• Hands-on experience with utility, commercial, and industrial PV projects.
• Strong knowledge of solar construction terminology, concepts, and installation practices.
• Ability to work in extreme environments and lift up to 20kg (approx. 50 lbs).
• Valid driver’s license with an acceptable driving record.
• Willingness to travel at least 30% of the time.
• Commitment to delivering exceptional customer service with proactive follow-up.
• Strong communication and interpersonal skills, with the ability to work collaboratively as part of a team.
• Familiarity with applicable codes and standards such as NEC, UL, IEC, and TuV.
• Excellent organizational and self-management skills, with the ability to work independently.
• Positive attitude, adaptability, and willingness to accept constructive feedback.
• Ability to address technical challenges with a solution-oriented mindset.

Preferred Skills and IT Proficiency

• Familiarity with AutoCAD Electrical for system design and layout.
• Proficiency in MS Office applications, including Excel, Word, PowerPoint, Outlook, and OneNote.
• Experience using mobile phone applications for fieldwork documentation and communication.

Language Requirements

• Fluency in English (spoken and written) is required.

About You:

You are a hands-on professional with a strong background in solar PV systems. You excel at problem-solving, are detail-oriented, and possess a commitment to safety and quality. You enjoy working in the field, collaborating with teams, and providing excellent service to clients. Your technical expertise and organizational skills allow you to manage multiple projects while maintaining a positive attitude and high standards.