A D.C. Law Firm is seeking a Human Resources & Operations Manager to join their team. Reporting to Director of Operations, The HR and Operations Manager oversees human resources and day-to-day operational functions of the Firm, ensuring compliance with employment laws, fostering a collaborative workplace, and supporting the firm’s strategic goals. The hours are 9:00 am - 5:30 pm (work outside of business hours may be required) and this is an exempt position. Key responsibilities include compliance with HR laws, policy implementation, recruitment, onboarding, offboarding, benefits administration, performance evaluations, and staff compensation management. This is a great opportunity for an HR Generalist looking for the next step in their career!

Status: Direct Hire

Salary: Up to $120K DOE

*LOCAL CANDIDATES ONLY*

Duties and Responsibilities:

HR Policy & Procedures

• Develop, implement, and update HR materials, policies, and procedures
• Maintain and manage the HR information system (HRIS) and compile reports as needed
• Monitor federal, state, and local HR regulations to ensure firm compliance
• Review employee timesheets and oversee overtime tracking and reporting
• Evaluate and recommend process improvements to enhance efficiency and compliance
• Conduct exit interviews to gather feedback and identify areas for improvement
• Manage offboarding processes, including closing user accounts, benefit transitions, and COBRA administration
• Manage unemployment claims and resolve employment disputes to limit firm liability
• Oversee staff performance reviews and implement performance improvement plans when necessary
• Maintain up-to-date benefit guides for employees and attorneys

Benefits Administration

• Negotiate and administer group benefits, including health, dental, vision, disability and life insurance
• Conduct open enrollment on an annual basis
• Compile employee time, production, and payroll data from time sheets and other records

Recruitment and Onboarding

• Manage the recruitment process for all levels of employees, including attorneys, exempt and non-exempt staff
• Develop job descriptions and position specifications for attorneys and support staff.
• Market open positions through recruiting agencies, professional networks, and other recruitment channels.
• Screen resumes and applicants, coordinating with department managers and partners for interviews.
• Oversee and coordinate temporary staffing as needed
• Develop and manage new hire orientation programs to ensure smooth onboarding

Salary Administration and Performance Evaluation

• Manage staff compensation policies, salary adjustments, and market benchmarking
• Execute professional staff performance evaluation processes (90-day and annual)
• Support managers with job profiles, skills development, and improvement plans

Operations/Technology/Facilities

• Work with the Firm’s IT vendor to ensure effective technology systems, including case management software, communication tools, and cybersecurity protocols as well as providing training and support for staff on using firm systems effectively
• Oversee office infrastructure, including facilities, equipment, and vendor relationships
• Coordinate office maintenance service requests, such as HVAC, small office repairs, security, housekeeping, conference room set-ups, equipment/supply, off-site storage, and other facilities duties
• Monitor Firm voicemail box daily and direct voicemails to appropriate party
• Track equipment inventory through WASP (asset management system)
• Manage Firm library including subscriptions and online research tools
• Assist with planning and execution of special firm-related events

Job Requirements:

• Bachelor’s degree in Human Resources, Business, or a related field required; SHRM or similar certification preferred.
• Minimum 5 years of HR and operations, preferably in a professional services environment
• Strong knowledge of employment laws and HR best practices
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint); familiarity with iManage, SurePoint, Employee Navigator, Payroll Network, and iSolved preferred
• Excellent multitasking, organizational, and problem-solving abilities.
• Demonstrated ability to work both independently and collaboratively.
• Strong oral and written communication skills with proven track record interfacing with partners, clients, and other stakeholders
• Must reside in the Washington, DC metro area and work in-office four days per week

How To Apply: Please respond with your resume for consideration. We welcome all candidates that meet the REQUIRED qualifications with recent relevant experience. Palmer Legal Staffing is an equal opportunity employer.

About Us: Palmer is an award winning staffing agency offering direct hire, temp-to-hire, and temporary placements for administrative, management, executive, legal and more. We represent more than 500 of the finest law firms and legal departments in the D.C. area.

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