OPTICIAN / EYEWEAR SPECIALIST

Location: Pasadena, CA

QUALIFICATIONS

• 1-3 years of experience as an Optician or experience working in an eye care environment
• Must exhibit excellent customer service skills, ensuring each patient interaction exceeds their expectations
• Can start ASAP

CORE DUTIES AND RESPONSIBILITIES

• Assists patients with proper frame and lens selection.
• Educates patients on various options for clear lenses, sunglasses, and any other needs the patient may have.
• Ensures proper fit and measurements for all lens types including vision, bifocal, progressive, and others.
• Educates patients on the benefits of having multiple pairs of glasses to fill all their eye care needs.
• Verifies patient insurance and explains their benefits.
• Dispenses glasses and makes sure patients know about adaptation to new prescriptions, lens types, etc.
• Helps patients with repairs and adjustments.
• Ensures patient phone calls are returned in a timely manner and the patient is informed of any delays with eye-wear purchased.
• Assists with any other tasks that need to be completed in the office.
• Lab experience in edging, finishing and surfacing preferred.