The Human Resources Business Partner consults with divisional leadership in areas of organizational design and development in support of the business strategy. S/he facilitates organization and leadership development efforts, working with leaders and individual contributors to identify and address root causes of human resources issues. S/he ensures compliance with corporate policy at the business unit or division level.

Essential Duties and Responsibilities:

• Consults with business leaders on talent, leadership, business strategy, organization development, rewards, and culture.
• Directs the efforts of others in the achievement of the strategic and operational objectives of the group.
• Identifies and shares root causes of human resources issues with relevant HR functions to shape HR programs and policies.
• Scans and benchmarks the marketplace to identify and leverage best practices and trends to influence the business and HR agenda.
• Acts, and is viewed, as a strategic business partner, change agent, and member of the line leadership staff.
• Develops and drives company-wide programs and initiatives (e.g., rewards and recognition reviews, workforce planning, culture, and organizational change).
• Manages escalations and dispute resolutions through company programs and policies.
• Triages/intakes team member concerns; ensure issues are properly documented before referring to the appropriate party for resolution. Follows up to ensure resolution is reached.
• Provides guidance and coaching to Operations in the delivery of pay practices.
• Reports performance metrics for the HR team.
• Responds accordingly to subpoenas and requests from external entities/agencies.
• Coordinates with internal departments closely to solve team member issues.
• Responsible for project management coordination to include tasks related to performance management administration, open enrollment annual process, and other initiatives.
• Creates, edits, and tracks employment documents and forms.
• Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed.
• As needed will travel to the Broward Goodwill locations.
• Performs other duties assigned.

Knowledge, Skills, and Abilities:

Education and Experience:

• Minimum of 5 years of experience in Human Resources.
• Degree preferred or equivalent progressive related experience in HR.
• PHR, SPHR, or CEBS or CBS preferred.
• Proven project management skills.
• Advanced skills in MS Office Excel and Word.
• Experience in ADP preferred.
• Strong organizational skills to lead and /or manage multiple priorities.
• Strong written and oral communication skills.
• Ability to multi-task and effectively adapt to change.