Service Advisor – Insulation Equipment

We are looking for a Service Advisor to join our growing team. This role is perfect for someone with experience in service or equipment maintenance who thrives in a fast-paced, customer-focused environment. If you’re ready to take on more responsibility and play a key role in supporting our customers, we want to hear from you.

Key Responsibilities:

• Act as the main point of contact for customers, handling equipment service requests and identifying issues.
• Create repair orders, estimates, and track progress from start to finish.
• Coordinate with technicians for diagnostics and repairs, ensuring that all work is completed efficiently.
• Communicate clearly with customers about service estimates, timelines, and any additional recommendations.
• Keep detailed records of customer interactions, service history, and equipment performance.
• Stay updated on product knowledge through ongoing training.

What We’re Looking For:

• 2+ years of experience in a service advisor role or a similar customer-facing position.
• Strong problem-solving skills and the ability to diagnose equipment issues.
• Good communication skills, both with customers and team members.
• Experience with computer systems (Excel, point-of-sale software).
• Bilingual (English/Spanish) is a plus.

Perks:

• Competitive base salary of $50,000 + bonus potential.
• Full benefits package (PTO, 401k, Life Insurance).
• A Monday to Friday schedule with regular hours (7:30 am – 4:30 pm).

This is an excellent opportunity to join a growing company and make a real impact. If you’re ready for the next step in your career, apply today.