Our client, a leader in the technology industry, is seeking a Senior UX Content Designer to join their team. In this role, you will drive in-product language and content strategy for key user journeys, including discovery and viewing experiences, with a focus on growth initiatives across digital video and live TV platforms.

As part of this team, you’ll collaborate closely with UX designers, researchers, product managers, engineers, marketing and branding experts, localization teams, and legal and policy stakeholders to deliver compelling content solutions. You’ll champion the content design discipline, foster strong cross-functional partnerships, and develop scalable, cohesive strategies across multiple platforms.

You’ll also be part of a centralized content design team, embedded within product areas to build deep domain expertise, work closely with interdisciplinary teams, and create focused, impactful solutions.

Job responsibilities

Craft

• You’re passionate about systems thinking and have an eagle eye for detail
• You have experience shaping content design experience in workflows and thrive in ambiguity with high confidence in understanding unique product constraints
• You balance and manage feedback from multiple stakeholders and apply sound judgment in incorporating revisions
• Learn our YouTube UX Writing standards and apply them consistently
• Weave user insights, engineering constraints, business needs, and platform constraints into your proposals
• Able to produce high-quality content that’s clear, consistent, and concise
• You understand voice & tone principles and are able to apply the right amount of formality and enthusiasm for different situations
• Holistic thinker who creates a diverse set of solutions with a deep understanding of user needs
• Helps maintain guidelines and documents evolving content, terminology, and voice & tone standards

Impact

• You’ll provide both strategic direction and hands-on UX writing, and know how to create clear, concise user experiences across multiple platforms and a large YouTube ecosystem

People first

• Balancing user needs with business needs in collaboration with Product Managers and legal
• Formulate content design hypotheses & update your work based on UXR readouts
• Fosters an inclusive and collaborative environment

Communication

• You communicate productively with cross-functional partners and influence partners on the best content design strategies
• You excel at communicating complexity in simple and meaningful ways
• Proactively seek feedback from design and writing teammates on your work; incorporate feedback appropriately
• Document and articulate reasoning behind your design/UX writing decisions to stakeholders

Autonomy

• Set realistic expectations of what you can deliver; manage your time effectively using prioritization tools

Leadership

• Not afraid of challenging status quo and offering bigger picture content strategies that cut across product boundaries
• Understand when deeper exploration is warranted and when it’s best to change paths and try another approach
• Leads workshops and presentations to share knowledge

Minimum qualifications

• 5+ years of relevant writing experience: content design (including UX writing, hierarchy/information architecture, audits, taxonomy)
• Fluency in writing in American English
• Experience working on global brands/experiences and localization, i18n
• Experience creating and implementing visual design systems, applying design tools (e.g. Figma)
• Analytical thinking about customer journeys and content flows, framing and scaling content design solutions
• Comfortable with A/B testing: Forming a hypothesis, designing a test, and building off results
• Highly collaborative and self-directed
• Understands needs for writing that can scale across different platforms
• Can provide portfolio of UX-focused content strategy and writing samples

Preferred qualifications

• Experience working in media, entertainment, and/or sports
• Familiarity with live sports and media entertainment industry

Skill/Experience/Education

• Mandatory: 5+ years of relevant writing experience: content design (including UX writing, hierarchy/information architecture, audits, taxonomy)
• Fluency in writing in American English
• Experience working on global brands/experiences and localization, i18n
• Experience creating and implementing visual design systems, applying design tools (e.g. Figma)
• Analytical thinking about customer journeys and content flows, framing and scaling content design solutions
• Comfortable with A/B testing: Forming a hypothesis, designing a test, and building off results
• Highly collaborative and self-directed
• Understands needs for writing that can scale across different platforms
• Can provide portfolio of UX-focused content strategy and writing samples
• Desired Experience working in media, entertainment, and/or sports
• Familiarity with live sports and media entertainment industry

Logistics:

• Duration: March through October Contract
• Hours: 40 per/week
• Structure: 3 days on site, 2 days remote
• Location: San Bruno, CA
• Pay: $60-70 per hour - W2 ONLY

The specific compensation for this position will be determined by a number of factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision, and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.