About Synaxus

Located in Cape Coral, FL, Synaxus is a fast-growing leader in the marketing and sales industry. We are dedicated to delivering exceptional client experiences and creating lasting relationships. With a reputation for innovation and results, our team is expanding, and we’re seeking a motivated and personable Client Relations Manager to join us.

As a Client Relations Manager, you’ll play a pivotal role in ensuring outstanding customer satisfaction and strengthening client relationships. Working closely with senior marketing and sales professionals, you’ll gain hands-on experience in customer acquisition, campaign strategy, and client management, while contributing to the success of our telecommunications clients.

Key Responsibilities

• Develop and nurture strong, long-term relationships with clients, ensuring their needs and expectations are met.
• Act as the primary point of contact for client inquiries and concerns, delivering effective solutions and support in a timely manner.
• Promote and recommend clients’ latest products and services to customers, providing personalized and impactful solutions.
• Partner with marketing and sales teams to design and execute campaigns that enhance client satisfaction and loyalty.
• Analyze customer feedback and market trends to identify opportunities for improvement and innovation.
• Drive revenue through sales efforts, referral pipelines, and initiatives that build client loyalty.
• Train and mentor team members to uphold exceptional customer service standards and foster a collaborative environment.

Minimum Qualifications

• Experience in customer-facing roles, particularly in sales, marketing, or client relations.
• Strong communication and interpersonal skills with the ability to engage with diverse clients effectively.
• Problem-solving abilities and adaptability to address varied customer needs and scenarios.
• A goal-oriented mindset with a focus on achieving measurable results for clients and the company.
• Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred but not required).

Why Join Synaxus?

At Synaxus, we are committed to developing leaders and fostering a culture that values innovation, teamwork, and community involvement. Our fast-paced, collaborative environment offers opportunities for professional growth and a chance to make a meaningful impact on our clients and customers.

If you’re ready to take your career to the next level and make a difference in the client experience, we’d love to hear from you.

Apply today and join Synaxus as our next Client Relations Manager!