Technical Writer

• Three (3) or more years of business or technical writing experience and a working knowledge of multiple software and graphics packages;
• Certification in Business Analysis from a recognized professional body, such as the International Institute of Business Analysis (IIBA) or the Project Management Institute (PMI);
• Five (5) or more years of experience working as an IT Business Analyst using both Agile and Waterfall methodologies;
• Demonstrated experience with business and technical requirements analysis, business process modeling or mapping, and methodology development;
• Ability to document user stories and write business IT system requirements;
• Experience coordinating business users, technical staff, and architects to analyze and define future operation needs based on use case and analysis of alternatives;
• In-depth knowledge of business process design and re-engineering;
• Ability to coordinate project teams and effectively meet overall objectives;
• Experience communicating and working within cross-departmental teams, demonstrating strong collaborative skills;
• Excellent computer skills, including Microsoft Word, Visio, PowerPoint, and Excel;
• Experience preparing status reports and providing management briefings;
• Ability to provide excellent leadership and negotiation skills;
• Strong organizational, project management, writing, and editing skills; and
• Experience leading and facilitating of meetings and documentation.