Location: HQ ,Shelton, CT - Onsite

4-5 Month Temporary Assignment

HOURS: Monday–Friday, 9:00 AM – 5:00 PM

Cutting-edge Real Estate Company is in search of a dynamic and experienced IT Technician Temp for a 4-month assignment.

As the IT Technician, you will be responsible for the timely resolution of technical issues for sales agents and the company systems.

PRIMARY DUTIES OF THE IT TECHNICIAN ARE…

• Work with other IT Technicians to understand support needs
• Resolve calls that have been escalated in the Call Tracking System; assume primary responsibility for client's workstation support
• Provide hands-on and remote workstation support services
• Provide expertise on support services when requested by peers and clients
• Be responsible for all work in progress assigned to ensure completion of tasks and proper communications with clients
• Record all support activities for proper measurement of support business

The IDEAL CANDIDATE HAS...

• Associates or Bachelor's degree in Computer Science or related discipline
• 3+ years of experience in computer support
• Skills and experiences with the use of technology in a business environment, including exposure to Help Desk Support, data communications / networks, and application environments (mainframe, work group, and desktop)
• Excellent customer service, interpersonal, organizational, and communication skills
• Experience with customer service functions such as workstation support
• Familiarity with Windows software
• Ability to ascertain the criticality of incoming requests
• Ability to translate technical terms into non-technical language

*Competitive pay and great work environment.

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