Bilingual Contract Specialist

Lewisville, TX 75067

• Salary: 62-67K
• Status: Full-time, Exempt, Hybrid for training with a remote option after 60 days
• Reports To: Human Resources Manager

PRIMARY FUNCTION:

• The Compliance Specialist is an integral function of the US Compliance Team in its efforts to promote overall regulatory compliance throughout the JAFRA US market, specifically US Beauty Consultant Compliance with JAFRA Policies & Procedures and US business compliance with laws and regulations, including but not limited to FTC regulations related to marketing communications, direct sales, and multi-level marketing. Generally, the Compliance Specialist will intake, create records of, investigate, review, and report on compliance issues, as well as conduct training and education and support the US Compliance Team. This person will communicate with JAFRA Consultants, employees, and third parties on compliance-related issues, manage compliance software programs and vendors, maintain compliance files and logs, and engage in compliance strategy planning, project planning, and training initiatives

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Search for and investigate US Field Compliance incidents as issues are reported, communicate with Jafra management about such issues, and prepare reports and documentation regarding those incidents
• Carry out the main functions of the US Market Income Claims Policy by investigating potential compliance issues, reviewing marketing materials, and working with US Market management to resolve issues
• Manage US Field Compliance email account and respond to emails, delegate issues back to CRT, elevate issues to Compliance Counsel, and/or log incidents into Compliance Log
• Prepare US Field Compliance communications and communicate via mail, electronically, or over the phone in both English and Spanish. Such communications will include formal compliance letters, emails, direct messages on social media, and phone calls to US Consultants and third parties
• Serve as an expert resource regarding the US Consultant Policies & Procedures and respond to questions regarding the policies from CRT members, other JAFRA employees, and JAFRA Consultants, and elevate questions to the Compliance Counsel or Committee as needed
• As necessary, prepare agenda for US Field Compliance Committee meetings, report on US Field Compliance Log and other compliance incidents to Compliance Committee Maintain all documents on the SharePoint US Compliance website, including meeting notes, agendas, Compliance Log, enforcement letter templates, and any other documents as needed
• Support the US Market by investigating and addressing financial fraud issues. Create, maintain, and execute fraud policy
• Liaise with and manage compliance vendors and software programs
• Collect, analyze, and report metrics and data on compliance efforts and issues, including enforcement, training, processes, events, and policy
• Maintain current and historical files and documentation for all enforcement incidents, investigations, and matters
• Update job knowledge by participating in educational opportunities; reading professional publications; and attending industry webinars, calls, and meetings
• Support Compliance Counsel as needed with general compliance-related tasks, including in preparing and presenting training, communications, documents, reports, and other materials

QUALIFICATIONS:

• Education: Bachelor's Degree is highly desirable but not required
• Experience: Highly desirable but not required – Experience in compliance, either within direct sales, financial, banking, or other relevant area
• Skills: Bilingual (Professional Spanish and English, oral and written)

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

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