Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.

Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.

Droisys is seeking ServiceNow ITAM Developer job offering Onsite Work for a long-term job opportunity in Phoenix AZ area of the USA.

Here are the job details

Job Title: ServiceNow ITAM Developer

Locations: Phoenix, AZ (Onsite Work)

Duration: Long Term

Rate – $65 - $70/hr C2C

Finance Domain experience preferred.

Description:

Essential Skills

Skilled Senior ServiceNow ITAM Developer to join our team. The ideal candidate will have a strong development background with extensive experience working on the ServiceNow platform, particularly in the areas of Software Asset Management and Hardware Asset Management. This role requires technical expertise in customizing, implementing, and integrating ServiceNow solutions to support ITAM processes.

Key Responsibilities:

• Implementation experience in ITAM, ITOM, ITSM.

• Develop workflows, scripts, and automation to optimize IT asset lifecycle processes

• Customize ServiceNow applications and OTB products

• Hands-on experience with ServiceNow integration and implementation projects.

• Collaborate with IT teams to implement solutions aligned with business needs and ITIL processes.

• Integrate ITAM with CMDB, ITSM, ITOM, and third-party tools for seamless asset tracking and reporting.

• Apply knowledge of banking processes and regulatory frameworks to develop compliant ITAM solutions.

• Provide thought leadership in ITAM strategy, ensuring optimal asset utilization and cost savings

• Create and maintain technical documentation for ServiceNow configurations, customizations, and development work.

• Troubleshoot and resolve technical issues in the ServiceNow platform, ensuring optimal performance.

• Work closely with stakeholders to gather requirements, perform gap analysis, and recommend best practices.

• Work with cross-functional teams, including ITSM, ITOM, Security, and Procurement, to deliver end-to-end asset management solutions.

• Stay updated with new features and functionality within the ServiceNow platform, and recommend upgrades and process improvements.

• Provide technical leadership and mentorship to junior team members.

• Ensure best practices are followed for ServiceNow development and implementation.

Required Skills and Qualifications:

• 5+ years of experience in ServiceNow development and implementation.

• Strong understanding of ServiceNow modules specifically ITAM (SAM + HAM)

• Experience with scripting in ServiceNow (JavaScript, Glide API).

• Familiarity with ITIL concepts and processes.

• Experience in integrations between ServiceNow and third-party tools (via REST/SOAP APIs).

• ServiceNow Certified Implementation

• Specialist – SAM, HAM is a plus

• Experience with additional ServiceNow modules like ITOM, CMDB, ITSM.

• Prior experience in the banking or financial services sector is highly preferred

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.