With 40+ years in business, CFI Marketing is the leading marketing agency targeting the foodservice equipment and supplies industry. We are looking for a Production Coordinator/Floor Leader to join our high-growth team!
Key Responsibilities Project Tracking & Reporting
- Monitor progress across all projects and provide regular updates on any jobs at risk.
- Track milestones and send out alerts if deadlines are at risk of being missed.
- Ensure accurate tracking of billable hours to maintain budget integrity.
Resource & Team Coordination
- Pull together cross-functional teams (creative, production, digital, sales) to get projects completed on time.
- Schedule and facilitate job kick-off calls to transition projects smoothly from sales to production.
- Manage contract employees when extra labor is required.
Scheduling & Timeline Management
- Work with Account Managers and production teams to create aggressive project schedules aligned with client needs and agency capacity.
- Adjust schedules as priorities shift, reallocating resources to high-priority tasks.
- Communicate timeline changes promptly to all stakeholders to maintain transparency.
Process Improvement & Implementation
- Identify and implement process changes that improve workflow and efficiency.
- Provide training and support where staff need additional resources or development opportunities.
- Maintain consistent documentation of processes, ensuring ease of onboarding and clarity for all team members.
- Create and execute a systematic approach to forecast jobs and projects
Accountability & Communication
- Hold Account Managers accountable for running effective, productive teams.
- Ensure Account Managers consistently communicate with clients, including post-project, to build repeat business and stronger relationships.
- Foster a culture of open communication, regularly addressing bottlenecks or project risks.
Performance Metrics & Analysis
- Track and analyze project metrics, comparing actual vs. estimated task durations.
- Monitor budget vs. actual spending in real-time to keep costs on track.
- Provide throughput reporting on the volume and efficiency of projects completed each month or quarter.
Qualifications
- Bachelor’s Degree or equivalent experience (project management, operations, etc)
- Excellent analytical skills and experience working with KPIs and operational metrics
- Strong leadership and team-building abilities with a proven track record of success
- Effective communication and interpersonal skills for cross-functional collaboration
- Strong organizational skills, ability to prioritize and multi-task effectively
- Ability to problem solve independently and within a team environment
- Project management experience with proficiency in PM software (Asana, Trello, Monday, etc)
- Print production experience a plus
- Teamwork software experience a plus