JOB DESCRIPTION:

The Operations Specialist – Security Master File is responsible for ensuring accurate and timely descriptive security information for all assets held by the firm. This role involves creating and maintaining security master setups across multiple systems, including GoldenSource, Custody SMF, and Eagle/STAR. The specialist will utilize various data vendors, financial publications, and other resources to ensure the integrity and accuracy of security master data for internal and external clients.

Key Responsibilities:

Security Master Data Management:

Perform timely and accurate security master setups for internal and external clients.

Verify and amend established security master files on GoldenSource, Custody SMF, and Eagle/STAR systems.

Continuously update and maintain SMF databases to ensure data accuracy and consistency.

Ensure all database information matches vendor data (e.g., Bloomberg, IDC).

Daily Operations and Workflow Management:

Manage daily volume and verify valid market identifiers for setup.

Process and resolve requests in pending queues that are not automatically routed.

Conduct quality control reviews and resolve conflicting information across data vendors.

Research and escalate problem items to ensure efficient issue resolution.

Collaboration and Client Support:

Act as a liaison for internal clients regarding security information inquiries and issues.

Communicate professionally through verbal and written channels with stakeholders.

Required Qualifications:

Bachelor’s degree (BA/BS) or equivalent work experience.

Demonstrated proficiency in PC skills.

Strong problem-solving skills with the ability to identify, escalate, and resolve issues effectively.

Excellent time management and organizational skills to meet deadlines in a fast-paced, high-pressure environment.

Detail-oriented, proactive, and motivated individual capable of working independently and in a team setting.

Preferred Qualifications:

Experience with data vendors and depositories, such as Bloomberg, IDC, DTC, and Euroclear.

Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Familiarity with security master file systems, including GoldenSource, Custody SMF, and Eagle/STAR.