Director of Operations

The Director of Operations will be responsible for overseeing and optimizing the operational activities within the construction company. This role requires a strategic leader with a deep understanding of construction processes, resource management, and operational efficiency. The Director of Operations will lead and streamline day-to-day operations, ensure high standards of project execution, and drive continuous improvement across departments. The ideal candidate will be proactive, results-driven, and possess excellent leadership, problem-solving, and communication skills.

Responsibilities

• Oversee and manage the daily operations of the company’s construction projects, ensuring seamless coordination between field operations, project management, procurement, and administrative teams.
• Develop and implement strategies to improve operational efficiency, reduce costs, and enhance productivity across all departments.
• Lead operational planning, resource management, and scheduling to ensure the timely and successful delivery of all construction projects.
• Lead and mentor a team of project managers, superintendents, and other operational staff, fostering a collaborative and high-performance culture.
• Define operational goals and performance targets for the team and provide the tools and support necessary to achieve them.
• Manage staffing levels, training, and development programs to ensure the team has the necessary skills to meet the demands of the business.
• Collaborate with the senior leadership team to set long-term operational goals and align them with the company’s overall business strategy.
• Lead the development of processes and policies to improve operations and scalability, driving operational excellence across all levels of the organization.
• Continuously evaluate operational performance and implement adjustments as necessary to meet company objectives.
• Work closely with the finance department to develop and manage operational budgets, ensuring cost control and alignment with financial goals.
• Monitor and analyze financial performance, identifying opportunities for cost savings or optimization without compromising project quality.
• Review and approve project budgets, forecasts, and financial reports to ensure projects stay within budget and meet financial targets.
• Identify and implement improvements to business processes, systems, and technologies to optimize workflows, communication, and project execution.
• Foster a culture of continuous improvement by gathering feedback, analyzing data, and making data-driven decisions to enhance operational performance.
• Introduce and maintain best practices for project management, safety standards, and quality control across all operations.
• Serve as a key liaison between project managers, clients, subcontractors, and vendors, ensuring clear communication and alignment on project goals, timelines, and expectations.

Requirements

• Recent experience in Glass and Glazing required.
• Bachelor’s degree in Construction Management, Civil Engineering, Business Administration, or a related field required. Master’s degree or MBA preferred.
• Minimum of 10 years of experience in construction operations or project management, with at least 5 years in a leadership or senior management role.
• Proven track record of overseeing large, complex construction projects and leading operational teams to success.
• Extensive experience in budgeting, financial management, and strategic planning.
• Familiarity with construction management software (e.g., Procore, Buildertrend, or similar tools).
• Strong leadership and team management skills with the ability to motivate and inspire diverse teams.
• Excellent problem-solving and decision-making abilities, particularly in high-pressure situations.
• Strong financial acumen, with experience managing large budgets and ensuring financial controls.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and staff.
• In-depth understanding of construction operations, including scheduling, procurement, project management, and quality control.
• Ability to manage multiple, competing priorities and projects simultaneously.
• Strong knowledge of safety regulations and compliance standards in the construction industry.

About Scott-Humphrey

We are a national recruitment practice specializing in Construction, Real Estate, Legal, Pharma/Med Device, Digital Marketing, Creative, & Shared Services recruitment. We focus on establishing mutually beneficial partnerships with industry leaders through consistent delivery of top talent in this candidate-driven market.

We understand the challenges our candidates and clients face when working with firms lacking the agility to adapt to their partner's needs. Our goal at SH is to fill that gap by offering unique tailored solutions to each of our partners regardless of title or company size.