* EXCITING NEWS: Advantage Resourcing's name is changing to Staffmark. You may see the Staffmark name during the application and hiring process.
Are you a people person with a passion for providing excellent service? Advantage Resourcing is seeking a Customer Service Representative to join a growing team in Monroe, LA. If you're a positive, motivated individual with strong communication skills and enjoy helping others, this could be the perfect opportunity for you!
Why choose Advantage Resourcing? We are committed to supporting your success by offering benefits that grow with you. Our benefits include medical, dental, and vision insurance, life and disability insurance, 401k options, weekly pay, referral bonuses, employee discounts, and opportunities for professional development.
Pay: $15 - $16/hr
Shift: Monday - Friday, 8:00 AM - 5:00 PM
Customer Service Representative Responsibilities:

• Respond to customer inquiries quickly and professionally, providing accurate information on billing, service inquiries, and utility-related matters.
• Troubleshoot and resolve customer issues, assist with billing questions, and process service orders.
• Handle complaints with professionalism, maintain accurate records, and collaborate with teams to ensure compliance and continuous improvement.
• Provide proactive outreach and contribute to customer satisfaction.

Requirements:

• 3+ years of customer service experience
• Proficiency in Word, Excel, and multi-line phone systems
• Experience with cash handling

Ready to make a positive change in your career? Click "Apply Now", and let's connect! We look forward to helping you succeed!
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.