*GENERAL STATEMENT OF DUTIES:*

The primary responsibility of the Patient Care Representative is to greet and register patients arriving for appointments with physicians and ensure all required patient information is collected and input. Thoroughly and accurately complete patient registration to include, but not limited to collecting/verifying insurance information and eligibility if not collected in advance of appointment.

*Schedule: Monday-Friday 8am-5pm- working 1 weekend a month and 1 late night until 7pm on a rotation basis for OrthoCare*

Benefits
* _401(k) matching + profit sharing_
* _Health/Dental/Vision Insurance_
* _FSA/HSA options_
* _Life insurance/AD&D/STD/LTD_
* _Paid time off_
* _Employee Discount Program _
* _Wellness Program_

*RESPONSIBILITIES:*
* Greets and registers patients in a prompt, pleasant and helpful manner; instructs patients to sign in; request and scan insurance cards; provide the appropriate secretary with the sign in sheet at end of session
* Verify and update all required information (demographic and insurance) and accurately enter data into Centricity
* Assures assignment of benefits by obtaining guarantors signature
* Assures patient has received and acknowledged receipt of OrthoConnecticut HIPPA brochure
* Assists patients in completing required medical history forms
* Collects all co-pays, unpaid balances and installment payments, generates a receipt and batches receipts with payments at the end of each

*Call Center*
* Schedule new patients for all physicians in accordance with core schedule and on-call schedule
* Follow protocol pertaining to any daily changes in physician’s schedule
* Thoroughly and accurately complete patient registration:
* Reason for appointment
* Physician preference
* Workers compensation or motor vehicle related injury
* Insurance card required at time of appointment
* Physician referral insurance requirements
* Collect all required meaningful use information
* Ethnicity
* Smoking History
* Active medications
* Medication Allergies
* Prepping Accounts
* Print out daily charge tickets in advance of scheduled appointments and preps per policy
* Review 90 day globals
* Add/verify co-pay collection
* Verify PCP and referring physician
* Confirm physician referral requirements
* Review eligibility reports for inactives and AAA’s
* Maintain patient log for purposes of tracking daily registration activities

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: No less than 40 per week

Schedule:
* Monday to Friday
* Rotating weekends

Work Location: Multiple locations