Director of Core Systems and Application Support

About the Role

Hire Elevation Resources is recruiting on behalf of our client for and exciting leadership role. We are seeking a Director of Core Systems and Application Support to oversee the strategic management and daily operations of core financial systems and third-party applications. This leadership role is critical to maintaining and enhancing technology solutions that align with organizational goals. You will lead a high-performing team, drive innovation, and ensure system security, availability, and efficiency. This role offers a unique opportunity to shape the technology landscape of a respected and progressive financial institution.

Key Responsibilities

• Oversee the daily operations and quality control of core systems (e.g., Symitar) and associated third-party applications.
• Lead, mentor, and manage a team of programmers and application support analysts.
• Administer system maintenance, security, and updates in a hosted environment, ensuring high system availability and performance.
• Collaborate with internal departments to implement and integrate software solutions, including loan origination and account opening platforms.
• Manage project prioritization and execution, ensuring alignment with organizational goals and timely delivery.
• Evaluate technological advancements to recommend cost-effective improvements to enhance services and processes.
• Establish and enforce policies, procedures, and security measures for systems and applications.
• Lead system upgrades, data migrations, and integrations to ensure seamless operations.
• Troubleshoot complex technical issues, providing expert-level support and maintaining comprehensive documentation.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 10+ years of IT experience, including leadership roles in financial core system management and project execution.
• 5+ years of experience with Symitar Core Systems , PowerOn programming, and integrations.
• Hands-on experience with system integration, data migration, and reporting tools (e.g., SQL, APIs).
• Familiarity with compliance standards such as PCI DSS , GLBA , and NACHA rules .
• Certifications such as Symitar Certification , Project Management Professional (PMP) , or Certified Information Systems Auditor (CISA) are highly desirable.
• Strong leadership and interpersonal skills, with the ability to manage teams effectively and collaborate cross-functionally.
• Proven ability to manage multiple projects simultaneously and deliver results within deadlines.

Performance Expectations

• Achieve and maintain high system uptime targets.
• Successfully lead and complete system upgrades and integrations within defined timelines.
• Drive efficiency improvements in software usage and team performance.
• Stay ahead of technological advancements to enhance organizational processes and services.

Work Environment and Benefits

• This position offers a hybrid work environment with flexible opportunities to work remotely and on-site.
• Join a dynamic organization recognized for innovation and commitment to professional growth.
• Competitive salary, benefits package, and opportunities for professional development and certification support.

Application Process

If you are a forward-thinking IT leader passionate about financial systems and technology, we encourage you to apply today. This is an opportunity to lead transformational projects that enhance operational efficiency and member experiences.