Scope: Oversee the daily operations of our East Hampton boutique to ensure it runs smoothly and effectively. Duties include motivating and training a sales team of 2-3, create business strategies to drive sales and retain clients, keep a pulse on the local market, partner with sales and buying team to manage inventory and track best sellers. Always maintain best-in-class service standards.

Duties include but not limited to:

• Achieve or exceed annual sales forecast in alignment with company expectation
• Manage and motivate the team to consistently meet store goals by up selling and cross selling techniques
• Provide management presence on the sales floor and ensure client experience expectations are being delivered
• Develop clienteling strategy and execute with staff to establish long-term relationships with key customers based on sales and marketing data
• Help create in store events/activations to attract new customers and retain current customers
• Set and assign monthly sales goals for staff with action plans to meet/exceed annual sales target
• Evaluate staff based on performance metrics and goals established with each individual team member
• Manage efficient back of house and ensure consistency with established operational procedures
• Ensure all daily tasks are completed without negatively impacting customer experience
• Provide weekly feedback to Buyer on merchandise, stock levels and overall store performance

Qualifications:

• 3+ years in a retail apparel store management role at a complex customer-focused
• Operationally tech savvy and able to manage POS system, inventory, sales drops, and RTVs
• An established top-performer with relationships in the local market
• Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
• A clear, honest, and empathetic communicator who's able to make tough decisions
• An entrepreneurial mindset. Must be a go-getter
• Must have a positive upbeat collaborator with strong interpersonal skills
• A resourceful problem-solver and out-of-the-box thinker when faced with challenges

Job Type: Full-time

Pay: $90,000.00 per year

Shift:

• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• East Hampton, NY 11937 (Required)

Ability to Relocate:

• East Hampton, NY 11937: Relocate before starting work (Required)

Work Location: In person