Telecomm Operator/Dispatch - Telecommunications - PRN at Haywood Regional Medical Center summary:
The Telecomm Operator/Dispatcher is responsible for managing all telephone inquiries and directing them appropriately while ensuring the confidentiality of patient information. This role includes making crucial announcements, monitoring emergency alarms, and operating various communication equipment. Candidates should possess critical thinking skills, the ability to work in a stressful environment, and have a minimum of one year of experience in telecommunication systems.
Directs all telephone inquiries to the appropriate area or person while maintaining strict confidentiality for all patient information.
Makes all announcements, such as drills and/or disasters, paging of authorized personnel and relaying of messages.
Monitors emergency alarms and notifies responsible parties when required.
Operates a variety of communication equipment to include radio consoles, telephones and computer systems.
Minimum Education
High School Diploma or Equivalent
Minimum Work Experience
One year of experience in telecommunication systems and general office practices preferred.
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Keywords:
telecommunications, dispatcher, telephone inquiries, emergency communications, patient confidentiality, communication equipment, critical thinking, stress management, radio consoles