The ideal candidate will have extensive experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third-party software companies to adopt new technologies and efficiently use existing ones. This candidate should have experience working with information technology and understand the latest technology trends to ensure the technology is up to date.
Responsibilities
- Manage technologies and provide administrative assistance for various systems.
- Understand various IT troubleshooting and provide technical support
- Control and monitor data, network access, and backup systems
- Negotiate and communicate with third-party software providers for new software and troubleshooting
Qualifications
- Bachelor's degree in computer science or relevant field
- 10+ years of experience in related field
- Experience in information technology space and solving various software and hardware problems
- Strong technical problem-solving and communication skills
- Compliance Management
- NIST Cybersecurity Framework (NIST)
- Vendor Management
- Operating Budgets
- IT Compliance
- Technology Management
- Business Continuity
- IT Enabled Business Transformation
- Incident Management
- IT Project Implementation
- Software Documentation • Virtualization • Troubleshooting
- Technical Support • IT Operations • Integration
- Active Directory • Lean Manufacturing • Six Sigma
- Cross-functional Team Leadership • Process Improvement • Disaster Recovery • ERP • System Administration
- Mergers & Acquisitions (M&A) • IT Audit
- IT Infrastructure Management • IT Infrastructure Operations
- Change Management • Information Security • Acquisition Integration • Windows System Administration • IT Service Management • IT Management • Network Infrastructure • IT Project & Program Management • IT Strategy • Service Desk • IT Operations Management • Service-Level Agreements (SLA)