The Sr Director of Supply Chain will manage all elements of the supply chain to provide adequate but not excessive finished goods inventory to meet customer demand in a high growth company. The position will lead, teach and motivate the teams to procure, produce and stock inventories in a professional cGMP environment. Reports to the CEO.

Operational Responsibilities:

Procurement

• Assess suppliers with structured evaluation process.

• Manage purchasing, receiving and QC for RM inspection process.

• Manage inbound 3PL relationships.

• Take receiving and inventory control to ‘next level’ by utilizing scanning and reducing internal manual processes.

Inventory Controls

• Review and improve physical controls, including safety requirements.

• Own and improve the cycle count program, achieving 99% accuracy.

• Review and improve warehouse and production locator system for all inventory types.

Packaging Development

• Work with marketing and R&D to create and improve primary and secondary packaging, taking into account product appearance, ease of production, inventory controls and fulfillment activities.

• Work with fulfillment to improved Company’s capability to service distributors with standard shipping packaging and labeling.

• Work with R&D to improve bottle labeling and conformance, and kit labeling to improve standardization.

• This function will likely be outsourced and managed by this position.

Demand Planning & Production Scheduling

• Manage this function, collaborating with Marketing and Sales to reach agreement on sales forecasts updated monthly.

• Ensure data is integrated in Inventory Planning (part of ERP system), and review production and purchasing requirements generated by MFP.

• Translate MRP requirements into digestible production schedules, updating weekly.

• Support growth into new channels or regions with appropriate planning.

Bulk, Bottling & Kitting Production

• Lead & teach production managers/supervisors. Actively support training programs to provide clear goals on graduated job classifications.

• Plan for required production output: capex, staffing, shift management and space.

• Update the current workorder and lot number process to better utilize ERP integration.

• Explore and support Marketing efforts re ‘kit to order’.

• Improve professional work standards to be compliant with cGMP and MOCRA. Own and complete projects to utilize ‘expanded MRP’, to include capacity elements, improved time tracking on workorders & equipment. Enhance inventory tracking (to include lot numbers) across all inventory transactions including RM issuing, workorder completion for all production activities, fulfillment, shipping and customer invoicing.

• Create internal measures to track performance against the production work schedules.

• Create plans for capex and staffing and shifts to support growth.

QC and Regulatory

• Recognize the several functions of QC: Make quality products in appropriate packaging, support NPC and launches w marketing, maintain QC systems (Unipoint), and regulatory (MOCRA, channel compliance, more).

• Streamline current processes to improve efficiency (workorders, batch sheets, lot controls, more), and enhance focus on core QC activities (production review, NC and root cause analysis, CARs).

• Expand QC appropriately to be stronger in bottling, kitting and FG.

• Ensure solid capability re recalls (prompt and targeted—see other comments re inventory tracking across all functions).

• Some of this function (e.g, regulatory) may be outsourced.

Fulfillment

• Manage this function with core goal of improving service/delivery time to customers in all channels.

• Improve utilization of bar code and related tools.

• Evaluate expanding outbound 3PL to include all of DTC in US, allowing focus on PRO, Amazon and potential other e-tail, and distributors.

• Continuously review packaging and package sizes to improve efficiency. Improve automation of package labeling for shipping.

People Development Activities:

• Utilize the performance appraisal system and ongoing routine interaction with the team to focus on internal growth opportunities, promoting deserving people through the job tiers.

• Help connect managers & supervisors to relevant local organizations.

• Working with HR, create a thoughtful curriculum for manager and group training.

Required Skills/Abilities:

• Demonstrated communication & collaboration skills.

• Works well with others to achieve common goals

• Exceptional listener, writer, speaker, presenter

• A leader and motivator and coach.

• At ease with IT systems and Msoft suite.

• Thinks in terms of process flow.

• Curious, enjoys change, growth and continuous improvement.

• A consummate professional—represents the SCM team, other associates and the Company well.

• Reaches outside the Company and participates in the business community with appropriate organizations. Always learning and growing.

Education and Experience:

• Bachelor’s degree in appropriate discipline – preferably Supply Chain Management.

• MBA or advanced certification desired, e.g., SCM, APICs, Lean, cGMP.

• Min ten years’ experience (in a senior SCM position) in multi-channel CPG environment with internal manufacturing (beauty preferred).

• Hands on experience with robust ERP and related supporting systems.

• Demonstrated management/supervisory skills: successful recruiting, training, advancing.