Make a Difference with Big Brothers Big Sisters of Central New Mexico! At Big Brothers Big Sisters CNM, we are committed to creating positive change by mentoring young people in our community-and we need passionate individuals like you to help make it happen.
Position : Full-Time Enrollment Specialist
Location : Albuquerque, NM
Salary Range : $15.00 - $18.00/hour (DOE)
Benefits :
Generous Paid Time Off (PTO)
- Health, Dental, Vision, and Life Insurance
- 401(k) with Employer Matching
- Flexible Schedules
- Quarterly Bonuses after training period
Why You'll Love Working with Us: As an Enrollment Specialist at Big Brothers Big Sisters CNM, you'll be at the heart of our mission, ensuring that youth and volunteers are successfully matched and enrolled in life-changing mentorship programs. You'll work closely with a dynamic, supportive team and help provide opportunities for youth to reach their full potential.
Key Responsibilities: - Be the first point of contact for potential volunteers and families, offering excellent customer service and guiding them through the enrollment process.
- Coordinate and schedule in-person and virtual interviews for volunteers and clients.
- Conduct interviews, assess suitability, and provide valuable information to volunteers and families.
- Remove barriers and simplify the enrollment process to ensure quick and effective matches.
- Conduct background checks, fingerprinting, and other essential steps for volunteer vetting.
- Help identify the right mentor-mentee matches based on compatibility and program needs.
- Enter data into the Big Brothers Big Sisters database and maintain accurate records.
- Promote Big Brothers Big Sisters values and programs with every interaction.
Requirements
What We're Looking For: - Education - One of the following:
- Bachelor's degree in social services, sociology, psychology, or a related field (preferred).
- Associate's degree or 2 years of higher education + 2 years of relevant experience.
- 4+ years of experience in social services, counseling, child development, or related fields.
Skills: - Excellent verbal and written communication skills.
- Ability to assess and support diverse individuals through guiding, advising, and negotiating.
- Proficiency in Microsoft Office and databases.
- Strong interpersonal skills and ability to connect with people from diverse backgrounds.
- Bilingual (Spanish/English) candidates are strongly encouraged to apply!
Why Big Brothers Big Sisters? At Big Brothers Big Sisters CNM, we are a passionate and dedicated team working toward a brighter future for New Mexico's youth. Our work is driven by a simple belief: every child deserves the opportunity to reach their full potential. Join us and be part of something bigger than yourself-a movement to change lives, one match at a time.
Ready to ignite potential? Apply today and help us create brighter futures for New Mexico's youth!
Big Brothers Big Sisters is proud to be an equal opportunity employer, and we encourage all qualified applicants to apply.