Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Desktop Technician for a Fortune 500 Financial Services client . Teams are very collaborative and have a passion for creating cutting edge customer experiences.
** On-site 5 days per week
** Support Executives
Our direct Fortune 500 client is looking for someone to join the Technology team with a proven track record in providing high-level technical support to executive-level users. This is a 12 – month contract + extension . The team is located in San Francisco, CA , and the role is on-site 5 days/week. Onward Search provides benefits for 40 hour work week and weekly paychecks (W2) for duration of the contract.
Desktop TechnicianResponsibilities:
- Manages and maintains user accounts, including rights, security, and group memberships.
- Provides comprehensive support for LAN/WAN connectivity, operating systems, and LAN-based applications.
- Identifies, diagnoses, and resolves hardware and software issues.
- Recommends and schedules necessary repairs and maintenance tasks.
- Provide timely and effective technical support to end-users via in-person.
- Troubleshoot and resolve hardware and software issues, including operating systems, applications, and network connectivity problems.
- Install, configure, and upgrade computer hardware and software.
- Document and maintain accurate records of all support incidents and resolutions.
Desktop TechnicianRequirements:
- Minimum of 2+ years of hands-on experience in desktop support (C-Suite, Execuives)
- Proficient in maintaining, troubleshooting, and repairing computer systems, hardware, and peripherals.
- Skilled in documenting, upgrading, and replacing hardware and software systems.
- The ideal candidate will possess a strong understanding of IT infrastructure, excellent problem-solving skills, and a customer-centric approach.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Perks & Benefits:
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401k Program
- Commuter Benefit
- eLearning
- Education Reimbursement
- Ongoing Training & Development
- *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.
To learn more about this Desktop Technician opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.
This position has an application deadline of February 21, 2025.