Technical Support Engineer

BV Staffing has been retained by a leading manufacturer of sophisticated electronics, delivering the communication industry’s largest worldwide deployment of digital collaboration platforms.

**As a condition of employment, candidates MUST be a US Citizen. A US security clearance may or may not be required for this position, therefore applicants must be clearable.**

We are currently seeking a Technical Support Engineer to provide helpdesk support to customers and assist with Mission Voice Platform software and hardware problems.

Responsibilities:

• Provide helpdesk support to customers
• Assist with Mission Voice Platform Software and hardware problems
• Utilize and manage customer service software to maintain customer issue database
• Work with Engineering teams as needed to help resolve customer issues

Requirements:

• BS Computer Science, Information Science or another technical discipline
• 1 -5 years’ work experience working directly with the customer, resolving technical issues
• General Computer and Networking Knowledge
• Familiarity with working on Microsoft and Linux Operating systems
• Good customer communication, trouble shooting and problem solving skills
• Excellent verbal and written communication skills

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at