Job Title: Atlassian Jira Cloud Administration
Location: Plano, TX
12 Months Contract
Job description
What They Will Do
- Collaborate with crossfunctional teams to gather and scope project requirements
- Act as a problem solver by identifying and implementing solutions to improve workflows and overall team productivity
- Build a playbook to demonstrate the core capabilities of Jira Confluence Slack to business users
- Partner with development and other IT groups to integrate Atlassian tools with Slack and other systems
- Partner with PMO and Service Desk teams to ensure that our Atlassian applications are configured to enhance and align with our business processes
- Administer support and customize Collaboration Technologies including the Atlassian tools Jira JSM Confluence Slack and more in alignment with organizational requirements and based on best practices
- Maintain environments to best practice standards around security groups permissions schema configurations and backups
- Manage user permissions and access in accordance with security policies
- Ensure that the technologies solutions and processes are compliant with the enterprise architecture standards and guideline
- Build and maintain documentation guidelines and standard methodologies for the Atlassian tools and related processes Document configuration changes procedures and processes
- Demonstrate proficiency in writing custom JQL Jira Query Language to facilitate advanced search capabilities
- Integrate Jira projects with Confluence pages to streamline collaboration and documentation processes
Who They Are
- Bachelors degree in Computer Science Data Science or related field
- 12 years of relevant work experience in technology or a technology related field
- Atlassian Jira Cloud Administration License
- Proficiency in the configuration of Atlassian products plugin installations and automation
- Experience with Agile methodologies
- Strong analytical and problemsolving abilities
- Excellent communication skills to collaborate with diverse teams and executive stakeholders
- Time management skills to balance ongoing administrative tasks with projectbased work
- Ability to work effectively within a team and with minimal supervision
- Enjoys working Work in a dynamic collaborative environment
- Exhibit strong analytical skills to identify opportunities for process improvement and automation
- Adapt to a dynamic agile environment and manage tasks effectively with strong time management skills
- Communicate effectively both verbally and in writing to convey technical concepts to diverse audiences