Village Square Woodside Veterinary Hospital is growing, and we are seeking a Client Service Representative to join our reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.This is a flexible full-time or part-time position with 8-hour shifts scheduled Monday through Friday.Full-time benefits and compensation: Compensation: $20-24/hour, based on experience and skillset Health package: Medical, dental, and vision insurance Health package: Medical, dental, and vision insurance (United Healthcare or Kaiser Permanente) Life insurance, disability, and 401k options Employee Assistance Program Generous PTO policy starting at 104 hours annually with 6 paid holidays Employee pet discount for up to 4 petsMinimum qualifications: 1+ years of client service experience Previous veterinary experience is highly desiredAbout Village Square Woodside Veterinary Hospital:Village Square Woodside proudly services Redwood City and the surrounding areas. We have 3 doctors, 2 RVTs, and a support team of extremely talented animal lovers who provide friendly and compassionate service to our community's dogs and cats. We are well-equipped to provide a wide range of services including acupuncture and nutrition consultations. We fully utilize staff to their greatest potential and encourage lifelong learning and career development.