About the Role:

The role involves providing support for various account-related needs with efficiency and professionalism. This opportunity is ideal for individuals who excel in fast-paced settings and are committed to delivering top-notch service.

Qualifications:

Required: High School Diploma

Preferred: Bachelor’s Degree or previous experience in a contact center setting

Key Responsibilities:

Handle inbound calls with professionalism, addressing inquiries related to Cash Management, online services, mobile app functionality, and general account issues.

Meet and exceed department performance metrics, ensuring quality service in every client interaction.

Maintain a strong commitment to World-Class Service and fostering positive client relationships.

Skills & Attributes We’re Looking For:

Ability to thrive in a team-oriented, fast-paced financial services environment.

Strong multitasking skills and adaptability to handle changing priorities.

Career-driven, detail-oriented, and committed to providing the highest level of client satisfaction