Job Ad: Entry Level Customer Service Assistant - Seronda Network (Atlanta, GA)
Job Title: Entry Level Customer Service Assistant
Company: Seronda Network
Location: Atlanta, GA
Salary: $35,000 - $55,000
Job Type: Full-Time
About Us:
Seronda Network is a forward-thinking company providing innovative networking and digital solutions for clients across diverse industries. We are dedicated to offering exceptional service and fostering strong relationships with our clients. As we continue to grow, we are looking for a Personal Assistant to join our team and support our executive staff in managing daily tasks and ensuring smooth operations.
Job Description:
We are is looking for a dedicated and enthusiastic Entry Level Customer Service Assistant to join our team. This role is ideal for someone who enjoys interacting with customers, solving problems, and delivering excellent service. You will be a key part of ensuring customer satisfaction and building positive relationships with our clients.
Responsibilities:

• Provide exceptional customer support by answering inquiries via phone, email, and in person.
• Assist customers with product information, order processing, and issue resolution.
• Maintain accurate records of customer interactions and update account details as needed.
• Work closely with other departments to ensure timely and effective problem-solving.
• Support the team with administrative tasks, including scheduling, reporting, and data entry.
• Monitor customer feedback and suggest improvements to enhance the service experience

Skills Required:

• High school diploma or equivalent; additional coursework in customer service or business is a plus.
• Strong interpersonal and communication skills.
• Ability to handle challenging situations with patience and professionalism.
• Basic computer skills and familiarity with Microsoft Office Suite.
• A proactive approach to learning and adapting to new tasks.
• No prior experience is required, but previous customer service experience is an advantage.

Benefits:

• Competitive salary ranging from $35,000 to $55,000.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for career growth and professional development.
• A supportive and collaborative work environment.

If you are an organized, motivated individual looking to support a dynamic executive team, apply now to become a valued member of Seronda Network as our Entry Level Customer Service Assistant !