Job Description:
Draft Note Design We are seeking a friendly and dedicated Entry Level Customer Service Assistant to join our team. This role is perfect for individuals passionate about providing exceptional service and eager to grow within a supportive company.
Pay:
$17.50 - $26.00 per hour
Job:
Full time
Responsibilities:

• Respond to customer inquiries via phone, email, or in person promptly and professionally.
• Assist customers in resolving issues by providing accurate information or directing them to the appropriate department.
• Maintain customer records by updating account information as needed.
• Handle and resolve complaints with patience and efficiency.
• Support the sales and service teams by communicating customer needs and feedback.
• Process orders, forms, and applications accurately.
• Follow up with customers to ensure their satisfaction with products or services.
• Keep a log of customer interactions and maintain organized records.

Qualifications:

• High school diploma or equivalent; some college coursework or customer service experience is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Basic computer skills, including familiarity with Microsoft Office or similar software.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Positive attitude and a willingness to learn and adapt.

Benefits:

• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan with company match.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.