Guest Services

job
  • Wisconsin Dells, WI
Job Summary
Location
Wisconsin Dells ,WI
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
30 Jan 2025
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Job Description
  • Greet and welcome each guest as they arrive.
  • Demonstrate a working knowledge when checking guests in and out of rooms, providing accurate information and a prompt answer to any questions the guest may have about the resort and local area.
  • Create the highest guest satisfaction possible by having a clean, organized, well stocked work area. Perform and complete other assigned duties.
  • Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.
  • Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them.
  • Must be familiar in which departments to work with in serving the needs of our guests.
  • Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.
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