Overview:

The HR Assistant provides professional customer service and ensures that employee and visitor needs are met. Answers phones, direct calls and takes accurate, detailed messages. Ensures that the lobby/hallway is always neat, clean and well organized.

1. Maintains a professional front office.
2. Consistently practices professional phone etiquette.
3. Answers general HR questions.
4. Accurately takes messages and relays information to HR Staff.
5. Assists with projects that can be performed at the front desk, such as:
   1. File Maintenance
   2. Information packets for benefits, new employees and orientation
   3. Assists with returning checks to Payroll
6. Processes Verifications of Employment and Verification of Income.
7. Assists with creating ID badges as directed.
8. Assists candidates with online application process as needed.
9. Processes Federal and State withholding forms.
10. Maintain employee licensures/certifications
11. Completes EDD Employer Claim Forms.
12. Enters HRIS employee changes into HRIS System.
13. Logs garnishment documents and scans to Payroll in a timely manner.
14. Logs Subpoena documents and coordinates processing in a timely manner.
15. Receives incoming paperwork and distributes to appropriate staff member the same day.
16. Maintains an organized desk area to ensure items are not misplaced or lost.
17. Distributes in-coming mail on a daily basis.
18. Consistently demonstrates good health and safety habits, and proper body mechanics.
19. Assists recruiter with on-boarding process as needed.
20. Practices Infection Control and Universal Precautions techniques.
21. Demonstrates and promotes dependability through consistent attendance and punctuality.
22. Demonstrates an understanding of all emergency procedures and codes.
23. Actively promotes a safe work environment.
24. Attends required in-service training classes.
25. Attends 80 percent of staff meetings; although meetings may be informal.
26. Answers telephones, assists walk-in traffic.
27. Assists HR staff as needed.
28. Assists with filing and file maintenance.

INTERPERSONAL CHALLENGES

1. Able to meet the basic health requirements for employees of San Gabriel Valley Medical Center, including required tests and TB skin test or chest x-ray.
2. Emotional maturity to carry out the duties of the position.
3. Demonstrates an understanding of quality issues and performance improvement processes.
4. Participates in performance improvement teams and processes as directed.
5. Extends special attention and sensitivity to all patients, visitors, physicians and fellow associates.
6. Assists in maintaining an atmosphere of cooperation with other departments and allied professionals.
7. Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
8. Demonstrates the ability to participate in and/or implement team decisions.
9. Actively participates in and encourages actions that promote good public relations with patients, families, visitors and the community.
10. Accepts change as an opportunity for growth, learning and development; adapts to changing procedures and goals in a cooperative and positive manner.
11. Maintains confidentiality regarding employee information.
12. Handles difficult situations discretely and in a professional manner.

1. Proficient verbal and communication skills.
2. Excellent organizational skills.
3. Ability to multi-task.
4. Must be able to professionally handle multiple phone lines and walk in visitors/employees in a professional manner.
5. Basic computer skills, Outlook, Word and some Excel.
6. Proficient analytical thinking and creative thinking skills.
7. Prefer college degree.
8. High level of confidentiality required for this position.

High school graduate or equivalent required.

Requires basic computer skills, good communication, organizational & prioritization skills.

One year Human Resources experience preferred.