Director of Human Resources

N Street Village (NSV) is seeking a Director of Human Resources (DHR) to lead strategic initiatives that enhance staff experiences and align with our mission. The DHR oversees the day-to-day operations of the Human Resources department and works across key functional areas, including compliance, communications, and business operations. This role offers the opportunity to be part of our senior leadership team, driving innovation and fostering a culture of growth, engagement, and inclusion.

Key Responsibilities:

• Provides overall leadership and guidance to the HR function. Develops and executes human resource strategies that are in alignment with the overall organizational strategic plan, including on: workforce planning, retention, performance management, training and development, maintaining a positive culture, and change management.
• Functions as a strategic and trusted advisor to the executive/senior leadership team regarding key organizational and management issues.
• Supervises and mentor 2-3 HR staff, ensuring ongoing development in their respective specialties.
• Develop and implements policies and processes to support the organization’s human resource compliance needs.
• Actively participate as a leader in the organization, pushing for high standards, effective execution, and strong communication across the organization.
• Oversees the day-to-day operations of human resources functions, including but not limited to compensation, benefits and leave, payroll (in collaboration with Finance), compliance, performance management, employee relations, recruitment, training and development, special projects, culture, and engagement.
• Collaborates with CFO and CEO in the design and implementation of competitive and financially sustainable compensation and benefits programs.
• Ensure efficient administration of employee benefits programs and payroll processing.
• Manages the collection, storage and reporting on employee compliance items required by government contracts and agencies.
• Utilize data to inform HR decision-making and feedback to the executive team around overall organizational strategic planning.
• Develops and facilitates training in areas such as new employee orientation, supervisor training, safety training, and mandated Federal, State, and organizational compliance training.
• Coordinates department-specific and ongoing training with department managers/supervisors.
• Ensures the timely reporting and service delivery to meet and/or exceed established KPIs.
• Ensures data integrity within ADP; prepares ad-hoc reports within ADP and other platforms.
• Cultivate relationships with internal and external stakeholders to promote alignment and integration with organizational initiatives.
• Develop, implement, monitor and oversee a performance management process tied to strategic goals.
• Approves and processes employee separations, including exit interviews. Identifies turnover trends.

Qualifications:

• Bachelor’s degree in business management, human resources, or related field preferred; MBA plus
• 8-10 years of practical and relevant experience in HR, Talent Relations/Management with at least 3+ years of leadership/management required.
• HR Certification strongly encouraged (PHR, SPHR, SHRM-CP, SHRM-SCP)
• Proficiency with ADP Workforce Now, and Microsoft Office suite.
• Proven ability to manage and mentor teams, fostering an inclusive and high-performing culture.
• Strong communication skills, both digitally and verbally.
• Demonstrated ability to lead, coach, and develop others using an empathetic and emotional intelligent perspective.
• Advanced understanding of Federal and State employment and labor laws and data/record retention.
• Excellent collaborator and consensus builder.
• Demonstrated ability to be a servant leader who can motivate and lead high-performing teams to positive outcomes.
• Ability to manage multiple projects at the same time to completion.
• Ability to problem solve, identify information accuracy and relevance and generate recommendations and solutions.
• Strong analytical skills, able to present information on quantitatively and qualitatively.
• Strong track record of metrics-driven decisions from strategically created KPIs and reporting to an executive audience.
• Thought leader and subject matter expert with a people-first approach and track record of meeting and/or exceeding strategic goals.
• Thorough knowledge of current hiring markets and ability to proactively strategize involves ahead of market changes.
• Ability to connect organizational goals to operational solutions.
• Ability to demonstrate operating in a growth mindset.
• Ability to be proactive and experienced